How Does Emotion Affect Information Communication
Abstract
In recent years, the pivotal role of emotions in information dissemination has attracted extensive attention. Research indicates that emotionally charged content significantly outperforms neutral content in dissemination speed and coverage due to its ability to evoke stronger emotional responses. Valence, arousal, and dominance are key factors influencing information retention, comprehension, and sharing. However, systematic analysis of the mechanisms by which emotions affect dissemination and the application of multidimensional emotional design remain limited. This study reviews 166 relevant articles, examining the role of emotions in understanding and sharing information, and proposes a multidimensional design framework based on text, visuals, sound, and interaction design. Incorporating the “Four-System” model of emotion activation, it develops an emotion regulation framework to optimize the application of emotions in dissemination. This research offers theoretical support and practical guidance for emotion-driven dissemination, laying a foundation for advancing this field.
Index Terms:
Emotion, Information communication, Comprehension, Memorization, Sharing, Design spaceI Introduction
In the era of informatization and globalization, the development of internet and mobile communication technologies has greatly accelerated the speed and broadened the reach of information communication. Effective information communication relies not only on technological factors but also on whether the information can be fully understood, remembered, and further propagated by the recipients. Emotions play a crucial role in this process. Research by Vosoughi et al. [1] indicates that emotions significantly influence the patterns and scope of information communication. Their study found that emotional content spreads faster and further than neutral information. In particular, false news spreads significantly more than true news because it evokes strong emotions such as fear, surprise, and disgust, while true news tends to elicit emotions like trust, joy, and sadness. These findings suggest that emotions not only affect how information is received, but also significantly influence how it is remembered and communicated. Therefore, exploring the role of emotions in information communication—especially through design strategies that activate emotions to optimize communication effects—has become a crucial and urgent area of research.
Existing studies have explored the impact of emotions on information communication from various perspectives. Numerous studies indicate that emotion-driven information communication has broad applications in advertising[2], health campaigns [3, 4], political communication [5, 6, 7], and education[8]. Positive emotions such as joy and anticipation often enhance the appeal and communication of information, whereas negative emotions such as fear and anger may deepen cognitive processing but also increase the risk of spreading misinformation [9, 10]. Additionally, studies suggest that the design of text, visuals, sound, and interaction can significantly enhance memory retention of information and accelerate its communication on social media [5, 7]. This phenomenon is corroborated by Vosoughi et al. [1], who found that false news is more likely to be shared due to its novelty and emotional arousal. While these studies provide important insights into the role of emotions in information communication, a systematic framework to integrate these findings and guide practice remains lacking.
Despite the progress made in emotional information communication research, several challenges remain. First, much of the existing research focuses primarily on describing the phenomenon of emotional content transmission, without deeply analyzing the mechanisms through which emotions influence communication. Specifically, the ways in which emotions activate users’ cognition and behavior to enhance or diminish the effectiveness of communication have not been fully explored. Second, current research tends to focus on emotional strategies within a single design dimension (e.g., text or visuals), lacking a systematic integration of multidimensional design approaches such as text, visuals, sound, and interaction. These challenges limit the practical applicability of emotional design.
This study addresses these challenges by focusing on three key questions: (1) why are emotions so crucial in information communication? (2) what emotions factors influence information communication? (3) how can design activate emotions to optimize information communication? In section III, the study explains the importance of emotions in information communication from the perspectives of communication, psychological, neurobiology, sociology, and humanism. In section IV, it summarizes the specific effects of emotional valence (positive or negative), arousal (emotional intensity), and dominance (emotional control) on information communication, uncovering the underlying logic of how emotions influence communication.
Finally, in section V, the study integrates emotional strategies in text, visual, sound, and interaction design to propose a comprehensive design space. It also introduces Izard’s [11] “four-system” model of emotional activation—which includes the neural system, sensorimotor system, motivational system, and cognitive system—as a framework for studying emotional regulation. Ultimately, the study integrates theory and practice to develop design strategies tailored to various scenarios.
The primary contributions of this study are threefold:
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First, this study systematically reviews existing literature and deeply analyzes the critical role of emotions in information communication and its underlying mechanisms, providing an integrated and multidimensional theoretical framework for future research.
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Second, the study proposes an emotional design space based on four core dimensions—text, visuals, sound, and interaction—systematically summarizing the specific roles and practical strategies of each design dimension in emotional activation and communication optimization. This framework offers comprehensive theoretical guidance and practical support for designers.
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Finally, the study presents actionable solutions for emotional communication design tailored to diverse contexts, providing a solid foundation for both academic research and practical applications. These solutions encompass narrative structures, visual layouts, auditory elements, and interactive feedback.
II Related Work
This section will address three key aspects to better understand emotions and their role in information communication. First, it will introduce theories related to emotional models; second, it will examine the theoretical development of emotions in information dissemination; third, it will review interdisciplinary perspectives and methods in emotion studies.
II-A Emotions models
Emotion plays a vital role in information communication, profoundly affecting the comprehension, reception, and dissemination of information across verbal[12, 13, 14], written [15, 16, 17, 18], and nonverbal channels [19, 20, 21, 22, 23, 24, 25, 26, 27, 28]. Academic research has introduced various emotion models to investigate the dimensional and compositional aspects of emotions, establishing a robust theoretical foundation for emotion studies. Emotion models are generally classified into two main categories: discrete [29, 30, 31] and continuous models [32, 33, 34].
Discrete Models suggest that emotions consist of distinct, independent categories, with variations in the number and characteristics of basic emotions across different theoretical frameworks. Plutchik [29] introduced the Wheel of Emotions model, identifying eight fundamental emotions (e.g., joy, fear, anger, sadness) and highlighting their combinatorial nature and intensity variations. For instance, anxiety arises from a combination of fear and anger, while anger spans a spectrum from mild irritation to intense rage. Later, Izard [30] identified ten fundamental emotions, including interest, shame, and guilt, thereby expanding the range of emotional categories and emphasizing the physiological foundations of emotions and their link to facial expressions. In contrast, Ekman [31] identified six universal emotions—anger, fear, happiness, sadness, disgust, and surprise—that demonstrate substantial cross-cultural consistency and serve as the foundation for subsequent emotion recognition and cross-cultural research.
Continuous Models conceptualize emotions as a dynamic and continuously evolving process. Russell [32] introduced the circumplex model of affect, characterizing emotional states along two dimensions: valence, which represents the degree of pleasantness, and arousal, which quantifies emotional intensity. For example, excitement is a high-valence, high-arousal emotion, while depression is a low-valence, low-arousal emotion. The PAD model proposed by Mehrabian and Russell [33] builds on this by adding dominance, which describes the degree of control emotion exerts over behavior. For instance, anger is associated with high dominance, whereas fear is typically linked to a sense of powerlessness. Osgood’s [34] three-dimensional emotion model is similar to Russell’s, describing the dynamic changes in emotions through “evaluation” (corresponding to valence), “activation” (corresponding to arousal), and “potency” (corresponding to dominance).
Despite variations in classification frameworks and dimensional selection across emotion models, valence, arousal, and dominance remain universally significant in describing emotions. These dimensions, by regulating emotional attributes, significantly influence the understanding, memory, and dissemination of information, making them core elements in the study of information communication.
II-B Theoretical Evolution of Emotions in information communication
Emotions play a central role in information communication, a key focus of multidisciplinary research. Since the early days of psychological research, emotions have been regarded as critical variables influencing cognitive processing, memory, and behavior. Ebbinghaus’s [35] memory experiments revealed that emotionally charged content is more memorable than neutral content, laying the foundation for studying emotions in information communication. As research progressed, emotions were found not only to regulate individual cognitive behavior but also to amplify the scope and speed of information communication through social interactions, becoming a key variable in understanding communication patterns.
The core mechanisms through which emotions influence information communication include attracting attention, modulating information processing, and enhancing memory encoding. Lazarus[36] cognitive theory of emotion revealed that emotions shape the fundamental logic of communication by selectively regulating information processing. Further research demonstrated that information with high emotional valence and arousal significantly enhances attention and memory, directly promoting its communication. Berger & Milkman’s[37] validated this phenomenon experimentally, finding that strongly emotion-driven information, such as anger or surprise, spreads particularly effectively on social networks.
In the era of social media, the role of emotions in driving information communication has been magnified. Research by Vosoughi et al. [1] showed that emotionally charged information spreads wider and deeper than neutral content. Specifically, anger or fear-driven content rapidly spreads on social platforms, not only increasing communication efficiency but also exacerbating the spread of fake news and emotional polarization. This dual effect further highlights the importance and complexity of emotional communication.
Recent advances in neuroscience have provided new perspectives on understanding the influence of emotions on information communication. Izard’s[11] proposed that emotions exert their influence through the coordination of the nervous and sensory systems. For example, the activity of the amygdala and prefrontal cortex enhances the attention-capturing effects of emotional content, while sensory stimuli intensify the emotional experience. Additionally, Fredrickson’s [38] “Broaden-and-Build” theory revealed that positive emotions broaden cognitive perspectives and facilitate the integration of complex information, whereas negative emotions tend to enhance attention to detail. These studies provide a theoretical basis for understanding the deeper impacts of emotions on information communication.
II-C Interdisciplinary Perspectives and Approaches in Emotion Research
The complexity of emotions has driven research beyond a single discipline, forming an interdisciplinary research framework. Psychology has laid the theoretical foundation for emotion research, while sociology and communication studies have uncovered the impact of emotions on group behavior, with computer science and design providing technical support and practical applications. The interdisciplinary perspective has not only enriched research methods on emotions but also promoted their application in information communication.
Psychology primarily explores how emotions regulate cognition and behavior. Ekman’s [31] proposed the basic emotion theory, which suggests that emotions such as anger, joy, and fear have cross-cultural consistency and are expressed through facial expressions and vocal tones. Lazarus’s [36] cognitive theory of emotion further reveals how emotions influence attention allocation and information memory through appraisal mechanisms. These theories provide a core framework for understanding the role of emotions in communication.
Sociology and communication studies focus on the role of emotions in group behavior and social interaction. Emotions are regarded as one of the driving factors that regulate group behavior. For example, Collins [39] proposed the interaction ritual chains theory, which suggests that emotions can amplify the impact of information through social interaction, shaping collective memory. In communication studies, emotions are used to explain the diffusion patterns of information on social media, such as how highly emotionally arousing content spreads within groups and triggers behavioral resonance[40].
The advancement of computer science has significantly contributed to the technical foundations of emotion research. Picard[41] first proposed the concept of affective computing, aiming to recognize and simulate human emotions through algorithms. In recent years, advances in deep learning and natural language processing have enabled the application of emotion analysis in text, audio, and images. For example, analyzing emotional vocabulary in social media text predicts the scope and impact of information communication [42].
Design studies place emotions at the core of user experience design. Norman [43] proposed in emotional design that design should evoke users’ emotional resonance rather than merely meet functional requirements. For instance, the use of narrative text[15], visual symbols [23], and immersive virtual reality (VR) technologies [44] enhance the appeal and memorability of information communication through emotional design.
Despite expanding the scope of emotion research, interdisciplinary approaches have introduced challenges. On one hand, differences in the definition and measurement of emotions across disciplines hinder research integration; on the other hand, further exploration is needed to apply complex emotion models to various information communication scenarios.
III Why does emotion matter in information communication?
Emotions play a crucial role in information communication as they directly affect the reception, processing, and dissemination of information [24, 37]. Emotions not only influence individuals’ psychological experiences [45, 46, 37, 47], decisions, and behaviors [5, 6], but also shape public opinion, trigger collective action, and even drive social change through group interaction and social communication [47, 24, 48]. Therefore, studying the impact of emotions on information communication holds not only theoretical value but also profound practical significance. This study examines the core role of emotions in information dissemination from five perspectives: communication studies [49, 5, 24, 37, 1], psychology [50, 25, 45], sociology [51], neurobiology [52, 53], and humanism [54, 47, 55, 56]. It reveals how emotions enhance the effectiveness of information communication through mechanisms such as capturing attention [57, 49], promoting spread [5, 24, 37, 47], strengthening memory and understanding [58, 9, 25, 59, 60, 27], and stimulating group behavior [24, 48, 37, 6]. At the same time, emotions humanize and energize the information, improving its acceptance and dissemination power [54, 55, 56].

III-A From the Perspective of Communication
From the perspective of communication studies, the importance of emotion in information communication lies in its ability to effectively capture audience attention and drive rapid information diffusion.
Emotion is a critical switch for capturing attention: In information communication, particularly in social media contexts, emotions play a key role in drawing users’ attention. Studies have shown that emotionalized information, especially content with higher emotional arousal, is more likely to capture audience attention compared to neutral information [57, 49]. Specifically, highly arousing emotional content such as anger and surprise tends to stimulate audience interest, achieve higher initial exposure, and rapidly capture viewers’ attention [46, 1]. These characteristics make emotional content a “switch for attention” in information communication, effectively capturing the audience’s focus. For example, Vosoughi et al. [1] indicated that news capable of evoking anger or surprise often garners higher attention and spreads rapidly, often becoming “flashpoints” in online information communication. This effect is particularly pronounced on platforms like social media. Given the vast and rapidly changing information on these platforms, emotionalized content triggers intense emotional responses, gaining more exposure in a short time and rapidly spurring discussions and shares [5].
Emotion drives information communication and network diffusion: Emotion-driven information demonstrates strong diffusion capability during dissemination. When information aligns with individuals’ emotional stance or values, audiences are more likely to actively share such content [24]. This mechanism allows emotionalized content to overcome the challenge of information overload and achieve faster and broader dissemination on social media platforms, especially in emotionally resonant groups. Studies show that highly emotional news, whether true or false, often spreads more widely than rational and neutral news, highlighting the significant driving force of emotion in information communication [40, 47]. Highly emotional content enhances its diffusion potential in social networks by eliciting emotional reactions from users, thereby promoting sharing and dissemination. When information evokes strong emotions such as anger, fear, or empathy, it often compels users to immediately share or comment, accelerating the spread of information. For example, news agencies often enhance dissemination by employing emotional narratives and visual designs, such as depicting victims’ emotions or urgent situations, to generate social concern and action [46]. This increased willingness to disseminate helps emotionalized content achieve viral spread on social networks, creating greater diffusion effects [6, 48].
Emotion is a core factor driving information communication, especially prominent in social media contexts. Intense emotional content (such as anger or surprise) can quickly capture audience attention, stimulate interest, and prompt sharing and discussion, leading to rapid information diffusion.
III-B From the Perspective of Psychological
From the perspective of psychological emotion not only enhances the memorability of information but also facilitates understanding and triggers behavioral responses. Emotionalized information mobilizes cognitive resources, increases the depth of information processing, and helps the audience more easily remember and understand the content. Moreover, emotion plays a significant role in influencing audience attitudes and behaviors by eliciting emotional responses and prompting individuals to make corresponding behavioral changes.
Emotion enhances memory: Emotion can strengthen memory in information communication by influencing individuals’ attention allocation and cognitive resources, thereby deepening and prolonging information processing. Psychological research indicates that emotional information is more likely to be encoded into long-term memory compared to neutral information, especially information eliciting strong emotional responses such as anger or sadness, which significantly increases memory prioritization [50]. Emotion establishes a deep connection with individuals’ emotional experiences, promoting deeper information processing and enhancing its storage stability in long-term memory [45]. For instance, in the field of education, the use of emotional narratives to help students master complex knowledge demonstrates the broad application of this characteristic of emotionalized information [49].
Emotion facilitates comprehension: Emotion can effectively enhance the comprehension of information during its transmission. Emotionalized information reduces cognitive load and increases contextual relevance, making complex content easier to comprehend. Emotionalized information enhances contextual relevance, helping audiences link the information to personal experiences and deepen understanding [9, 57]. In practical applications, emotion focuses cognitive resources, enhancing the grasp of key information. For example, in health communication, patient stories instead of mere statistics can more intuitively convey health risks [46]. Furthermore, in negative emotional states, audiences focus more on details and logic, thereby deepening their understanding of the information [10]. Thus, emotion is a core factor in optimizing information processing and enhancing comprehension depth, widely validated in fields such as educational communication [9] and health promotion [46].
Emotion influences attitudes and behaviors: From a psychological perspective, emotion significantly impacts audience attitudes and behavioral tendencies in information communication. Emotion enhances psychological connections with information by eliciting emotional responses (e.g., trust, anger), thereby increasing the persuasiveness and acceptance of the information [46]. Positive emotions (e.g., hope or inspiration) often elicit a favorable attitude toward information, while negative emotions (e.g., fear or anger) may drive audiences to take specific actions or alter their behavior patterns [37, 5]. Thus, emotion deeply influences psychological processes, significantly enhancing the dissemination effectiveness and behavioral impact of information.
Emotion enhances attention allocation and optimizes cognitive resources, making high-arousal emotional information (such as anger or sadness) more memorable to audiences, significantly improving memory retention [50]. Moreover, emotionalized information increases contextual relevance, aiding audiences in better understanding complex content [57]. Additionally, emotional responses such as trust, anger, or empathy enhance the psychological connection with information, increasing its persuasiveness and behavioral conversion rate, thereby making it more impactful in dissemination [37].
III-C From the Perspective of Neurobiology
From the perspective of neurobiology, emotion enhances the rapid processing and deep memory of emotional information by activating the amygdala and hippocampus, while the coordinated activity of the ventral striatum, insula, and empathy-related brain regions facilitates the understanding, resonance, and sharing of emotional information, thereby driving its communication.
Amygdala prioritizes emotional information: Emotional information has a priority-processing characteristic, making it occupy a crucial role in information communication. Studies indicate that when information has emotional characteristics, the amygdala in the brain is quickly activated. As a core region for emotion processing, the amygdala can bypass complex cognitive evaluations to directly process emotional information [61]. This fast pathway ensures that threats, rewards, or other emotion-related information can be rapidly attended to and trigger physiological responses. For instance, when hearing an emergency alarm or seeing an angry face, the amygdala reacts quickly, prompting rapid recognition and response to the situation [52]. This prioritization mechanism, in collaboration with the prefrontal cortex (PFC) and the thalamus, provides a neural basis for the rapid recognition and transmission of emotional information.
Amygdala and hippocampus strengthen emotional memory: Emotion enhances memory encoding and storage by activating pathways between the amygdala and hippocampus [62]. This mechanism makes emotional events (e.g., inspiring speeches or catastrophic news) easier to remember than ordinary information. The amygdala tags the emotional intensity of information, while the hippocampus integrates these tags into long-term memory, ensuring the persistence of emotional information in individual memory [52]. Additionally, emotional tags not only influence initial memory but also reactivate related memory pathways during recall. Research shows that emotional events often leave deeper memory traces, making them more attractive in the dissemination process [63]. Emotion also enhances the receiver’s understanding of information through the interaction between the sensory cortex and the prefrontal cortex. The prefrontal cortex regulates emotional signals, assisting individuals in evaluating the importance and social significance of information, thereby further enhancing the impact of emotional information in dissemination.
Ventral striatum and insula enhance information communication: Emotion significantly enhances information sharing and dissemination by activating the brain’s reward system and social mechanisms. Research shows that the ventral striatum in the brain is activated when processing positive emotional information, directly enhancing individuals’ willingness to share [64]. Content with strong emotional tones (e.g., touching stories or angry news) is more likely to trigger sharing behavior, primarily due to the driving role of the reward system [65]. The medial prefrontal cortex (mPFC) and the temporoparietal junction (TPJ) enhance receivers’ understanding and resonance with emotionalized information by eliciting empathy effects [66]. This empathy effect facilitates information communication within groups, providing neural support for the social diffusion of information. Additionally, the emotional integration role of the brain’s insula adds stronger emotional dimensions to information, making it more attention-grabbing in group dissemination [67]. These mechanisms collectively demonstrate that emotion-driven sharing behavior significantly enhances the efficiency of information communication and its social impact.
III-D From the Perspective of Sociology
From the Perspective of Sociology, the importance of emotion in information communication is not only reflected in its influence on individual behavior but also in its ability to evoke group emotions and enhance social cohesion, thereby facilitating social interaction and driving collective action.
Emotional information promotes social interaction: From a sociological perspective, emotion plays a critical role in enhancing social interaction in information communication. Emotional information stimulates group emotions and strengthens social cohesion, thereby facilitating communication and connection among individuals. When individuals share strongly emotional content on social media (e.g., joyful celebrations or touching stories), such emotions can quickly spread within groups, enhancing emotional consistency and a sense of identity among members [47, 24]. This emotional resonance not only fosters interaction between individuals but also strengthens connections within communities and social groups. For instance, in public welfare activities, emotional information can inspire people to engage in discussions and donations, creating tighter social networks [48]. Emotional information thus becomes a vital tool for promoting social interaction and enhancing social capital.
Emotion triggers group behavior: Emotion in information communication not only facilitates social interaction but also induces changes in group behavior. High-arousal emotions (such as anger and enthusiasm) can stimulate collective actions within groups, leading to wider information communication. Studies show that highly emotional information is more readily accepted and disseminated by groups, thereby promoting discussions on social issues and driving social change [37]. For example, in social movements, emotionalized promotional content can mobilize the public to participate in protests, sign petitions, or support policies, demonstrating the importance of emotion in shaping social behavior [6]. Emotional information thus becomes a key factor in driving group behavior and facilitating social change.
III-E From the Perspective of Humanism
Emotion prevents information from becoming indifferent: The importance of emotion in information communication lies in its ability to effectively prevent indifference, making the content more aligned with human-centered care. If information communication relies solely on rational appeals, it may overlook the audience’s emotional needs, thereby weakening the dissemination effect. As the philosopher Nietzsche [68] stated in The Birth of Tragedy, humans understand the world not only through reason but also by establishing deeper meaning through emotion. Thus, emotion is the key factor in truly touching people’s hearts through information. Research shows that information lacking an emotional dimension (e.g., mere statistics or neutral language) may cause people to lose interest in the story behind the information and even appear mechanical and indifferent [54, 47]. For example, in the dissemination of breaking news or social issues, merely providing data and facts may make it difficult for audiences to resonate with the events. Conversely, emotionalized narratives (e.g., focusing on individual stories or group sentiments) can make information more concrete and emotional, avoiding the appearance of excessive indifference [55]. The integration of emotion makes information communication more humane. Scherer [69] pointed out that emotional information embedded in voice and tone can evoke audience resonance, preventing indifference toward the content. In health communication, negative emotional stories often evoke empathy for individual suffering and inspire deeper reflection [56]. This emotional engagement not only makes information communication a transfer of knowledge but also builds emotional bridges between people, allowing information to transcend indifference and truly touch hearts.
IV What emotions factors effects Information Communication?
The three key emotional factors—valence, arousal, and dominance [33, 34]—are crucial emotional elements that influence information communication. In section II-A, we have already explored the theoretical foundations of these three emotional dimensions. This chapter will provide an in-depth analysis of how these three dimensions specifically affect the omprehension[57, 9, 50, 49], memory [58, 70, 9], and sharing [24, 47, 1] of information, further revealing their key role in information dissemination.
IV-A The Impact of Emotions on Comprehension
Emotions play an important regulatory role in information comprehension. Different emotional characteristics influence attention allocation and cognitive resource utilization, shaping the depth and accuracy of an individual’s understanding. Valence regulates attention scope and cognitive resource allocation, affecting the depth of understanding [57, 9]. Arousal determines information priority and resource concentration [50, 49]. Dominance influences active information processing and integration [71, 72]. These emotional factors underscore the pivotal role of emotions in understanding complex information by regulating processing patterns. They provide critical insights into emotional mechanisms underlying information communication.
IV-A1 Emotional Valence
Positive emotions can significantly enhance the understanding of information, but they may also increase cognitive load for individuals in certain situations. Firstly, positive emotions aid individuals in understanding complex information more deeply by enhancing motivation and attention. For instance, Egidi & Nusbaum [57] found that individuals in a positive emotional state exhibit greater depth of understanding when processing emotional language information, as positive emotions enhance focus and motivation. Additionally, Megalakaki et al. [9] and Zhang [73] noted that positive emotions can expand cognitive resources, enabling individuals to analyze complex texts in greater detail, thereby enhancing comprehension outcomes. Tyng et al. [49] further indicated that this emotional state broadens the range of attention, facilitating the processing of multiple complex pieces of information and thereby improving understanding capabilities. However, positive emotions may affect the accuracy of understanding due to increased cognitive load. Research by Jiménez-Ortega et al. [45] showed that, although cognitive processing is deeper in a positive emotional state, individuals exhibit longer reaction times and higher error rates in semantic processing tasks. This may be because positive emotions lead individuals to focus on both core information and secondary details, thereby distracting attention and increasing cognitive load.
In contrast to positive emotions, negative emotions have a complex and multidimensional impact on information comprehension. Research indicates that negative emotions enhance attention to detail, potentially improving reasoning abilities, but they may also weaken overall comprehension [57, 74]. For example, Lang et al. [74] found that viewers in a negative emotional state paid more attention to negative details in news reports, neglecting the overall content. A study by Arfé et al. [10] also showed that the negative emotion group had significantly longer initial fixation times during text reading compared to the neutral emotion group, indicating that this emotional state triggered deeper information processing. Additionally, negative emotions prompt individuals to engage in deeper reasoning and analysis, which is very beneficial for understanding complex information [9]. However, negative emotions may also lead individuals to interpret information from a biased perspective, thereby reducing objectivity and rational judgment abilities, which affects the accurate understanding of information [49].
Finally, the impact of neutral emotions on information comprehension is relatively balanced and not as pronounced as that of positive or negative emotions. In a neutral emotional state, the lack of emotional bias leads to more stable information processing and a more balanced allocation of resources. For example, studies by Earles et al. [75] and Megalakaki et al. [9] indicate that neutral emotions are conducive to maintaining objectivity and consistency in information processing. This emotional state does not significantly enhance or weaken comprehension abilities but has a particular advantage in tasks requiring high objectivity and accuracy. However, the lack of emotional cues in a neutral emotional state may hinder deep processing of information and long-term memory. Overall, neutral emotions exhibit a neutral role in information comprehension and are suitable for performing tasks that require high objectivity and stability.
IV-A2 Emotional Arousal
The impact of emotional arousal on information comprehension depends on the intensity of arousal. High-arousal emotions, such as fear or excitement, can significantly alter cognitive states, enhancing attention concentration in a short period and prompting prioritized processing of key information [76]. This concentrated allocation of cognitive resources aids quick responses in complex situations, but it may also lead to a “tunnel effect,” where individuals are prone to neglect non-core information and details. For example, individuals experiencing intense threatening emotions focus more on the source of the threat and coping strategies, while memories of other details may become vague [50]. Additionally, high-arousal emotional states may lead to increased cognitive load, thereby reducing comprehension accuracy [45]. High-arousal emotions are often accompanied by tension or anxiety, which interfere with comprehensive and rational information analysis, increasing the likelihood of cognitive biases. In this state, individuals are more inclined to process information emotionally, a tendency that becomes more pronounced when dealing with negative emotions [77].
In contrast, low-arousal emotions, such as mild pleasure or worry, have a more balanced impact on information comprehension. Under low-arousal emotional states, the allocation of cognitive resources is more balanced, making it easier to integrate multiple sources of information for comprehensive understanding. In this emotional state, individuals are less likely to be disturbed by emotions, allowing for effective integration of complex texts or multi-source information, thereby enhancing the accuracy and comprehensiveness of overall comprehension. Under low to moderate arousal emotions, individuals’ cognitive flexibility is enhanced, which not only aids in processing complex information but also improves creative thinking, resulting in better performance across various comprehension tasks [49].
In summary, emotional arousal influences information comprehension in different ways. High-arousal emotions facilitate the rapid understanding and processing of critical information in emergency situations but may limit comprehensive integration of complex information; whereas low-arousal emotions are more suitable for tasks requiring balanced and in-depth analysis, aiding in comprehensive and objective understanding of information.
IV-A3 Emotional Dominance
Emotional dominance refers to the dominance and dominance that an individual perceives in a given situation, and its level has a profound impact on information comprehension and cognitive processing. High dominance emotions are typically associated with confidence, a dominance, and positive emotional responses [78]. This state not only enhances the individual’s dominance over the environment but also promotes the efficient allocation of cognitive resources. Research indicates that individuals experiencing high dominance emotions are more likely to actively process situational information, prioritize key information, and adjust strategies based on needs, resulting in better performance in complex decision-making [71].
In contrast, low dominance emotions are associated with negative emotions such as anxiety and helplessness, which suppress the effective utilization of cognitive resources [79]. Individuals with low dominance often struggle to focus their attention during information processing due to emotional disturbances, resulting in passive responses or even misinterpretation of information. Furthermore, research indicates that low dominance emotions may impair executive function, making it difficult for individuals to complete multitasking or integrate complex information [72].
The role of emotional dominance in comprehension is also reflected in its impact on emotion regulation. Individuals experiencing high dominance emotions enhance information processing efficiency by optimizing emotional responses (such as reducing negative emotional interference), while low dominance emotions may exacerbate emotional fluctuations, further hindering the normal functioning of cognitive abilities [72, 79]. This suggests that emotional dominance not only influences an individual’s emotional experience but also determines the depth and breadth of information comprehension, which in turn affects overall decision-making and behavior [71, 80].
IV-A4 Summary
The influence of emotions on information comprehension is multidimensional, with valence, arousal, and dominance collectively shaping individuals’ processing and integration of information. Positive emotions, by expanding cognitive resources and enhancing motivation, facilitate information integration and the understanding of complex texts but may affect accuracy due to attention dispersion [57]. Negative emotions enhance attention to details and improve reasoning ability but may limit overall efficiency due to increased cognitive load [74]. Neutral emotions stabilize the allocation of cognitive resources, maintaining objectivity and consistency in comprehension, making them suitable for tasks requiring high precision [75]. Arousal has a particularly significant impact on comprehension: high-arousal emotions prioritize core information but may overlook minor details, while low-arousal emotions support comprehensive information integration, making understanding deeper and more flexible [50]. Dominance further affects individuals’ dominance over information: high-dominance emotions enhance proactivity and processing efficiency, while low-dominance emotions may lead to distraction and comprehension difficulties [71]. The interaction of emotional variables profoundly impacts information comprehension performance, revealing the complex relationship between emotions and cognition.
IV-B The Impact of Emotions on Memory
Emotions play a significant role in the memory process, with valence, arousal, and dominance being key factors influencing memory depth and quality. Different emotional characteristics determine the selectivity, persistence, and accuracy of memory: valence determines the emotional orientation of memory content, arousal affects the intensity and clarity of memory, and dominance shapes individuals’ prioritization and integration of information in memory. These emotional factors influence the generation and retrieval of memory, directly affecting the organization and communication of information, thereby laying the foundation for a deeper understanding of how emotions influence information communication.
IV-B1 Emotional Valence
Positive emotions play a significant facilitative role in the formation and retention of memory, particularly in influencing emotionally relevant information. Research has found that even in the case of incidental memory, positive emotions can deepen the retention of emotional vocabulary and related concepts, making individuals more likely to activate and recall these associated contents [58, 9]. Furthermore, individuals in a positive emotional state are more likely to remember information related to positive emotions, indicating that positive emotions significantly enhance the memory of associated information. Additionally, individuals experiencing pleasant emotions perform better in free recall and associative memory tests than those in a neutral emotional state [81, 25], allowing for more accurate recall of brand names and associated information [70]. This suggests that positive emotions not only aid in remembering specific information but also expand and integrate overall memory capabilities. Positive emotions also play a crucial role in the retention of long-term memory.
Numerous experimental studies have indicated that positive emotions positively influence both the formation and long-term retention of memory [49]; for example, individuals in a pleasant emotional state retain memory of photographs for a longer duration, regardless of whether these photographs contain emotional content [25]. Images associated with positive emotions are more easily recognized and remembered than neutral or negative images; thus, positive emotions facilitate the consolidation and storage of information, promoting the retention of memory over longer periods [82].
In contrast, the effects of negative emotions on memory are more complex, including enhanced memory accuracy, strengthened consolidation of long-term memory, as well as an increased likelihood of false memories. Negative emotions enhance individuals’ attention to key details, which not only improves memory accuracy in free recall and cued recall tasks [59, 60, 26], but also enables more accurate memory recall after longer periods [27]. This phenomenon may occur because negative emotions encourage individuals to engage in more in-depth processing of event details, thereby enhancing the durability of memories. However, negative emotions can also have side effects, such as an increase in false memories [76]. This is because, while focusing on core details, individuals may overlook other information, necessitating the “filling in” of these gaps during recall [83].
The impact of neutral emotions on memory is relatively weak, generally falling between that of positive and negative emotions. Neutral emotions lack significant emotional arousal, which leads to lower prioritization in encoding and consolidating memories of neutral emotional content [75, 60, 9, 84]. Nevertheless, neutral emotions can enhance stability and consistency in performance for certain tasks. For example, maintaining a neutral emotional state during tasks requiring high precision can reduce emotional interference, thereby improving stability and consistency in task performance [85, 86]. Additionally, individuals in a neutral emotional state are better able to sustain attention, facilitating more efficient processing and retention of information.
IV-B2 Emotional Arousal
The impact of emotional arousal on memory is a complex and significant process. Research indicates that, compared to low-arousal or neutral events, high-arousal emotional events are typically easier to remember and play an important role in the processes of memory formation, consolidation, and retrieval.
Firstly, during the encoding process of memory, high-arousal emotional events can significantly enhance the level of detail in memory. This is because high-arousal emotions allocate more cognitive resources to relevant information, improving the accuracy and durability of memory [50]. For instance, after experiencing high-arousal emotional events such as trauma or extreme excitement, individuals often vividly remember the details of the event.
During the consolidation phase of memory, high-arousal emotional events promote long-term storage of memories through the regulation of hormonal levels in the body. The release of these hormones strengthens memory traces, making them easier to recall accurately after extended periods [53]. For example, individuals who have experienced high-arousal emotional events such as significant accidents or personal achievements can vividly reconstruct specific scenarios from those events, even after a long time has passed.
During the process of memory retrieval, the influence of high-arousal emotions is equally significant. High-arousal emotions often trigger vivid and specific recollections, prompting individuals to focus on core information and key details during retrieval. However, while high-arousal emotions can aid in recalling details, they may also increase recall biases and errors, especially when dealing with negative emotional events. Research shows that high-arousal negative emotions may lead to selective biases, where individuals focus on specific emotional content while neglecting other minor details, potentially resulting in false memories [83].
In summary, emotional arousal significantly influences individuals’ memory performance for emotional events by enhancing the processes of encoding, consolidation, and retrieval. This enhancement effect makes high-arousal emotional events more memorable and leads to longer retention compared to low-arousal or neutral emotional events. However, high arousal can also increase the selectivity and bias of memory, thereby affecting its accuracy.
IV-B3 Emotional Dominance
The role of emotional dominance in memory primarily manifests in memory selectivity and memory reconstruction. Research shows that in high dominance emotional states, individuals tend to prioritize remembering key information related to their own emotions. This memory selectivity enhances the depth of storage for important information, enabling individuals to quickly retrieve key content when needed [61]. For example, in threatening situations, high dominance fear emotions significantly enhance memory for threat-related information through the activation of the amygdala, ensuring that individuals can respond quickly in similar situations [87].
However, the effects of high dominance emotions are not limited to negative emotions. High dominance in positive emotions, such as excitement and joy, also enhances memory comprehensiveness. In this state, individuals not only remember core information but also effectively integrate relevant background information, forming a more comprehensive memory structure [38]. In contrast, low dominance emotional states generally limit an individual’s memory capacity. In this state, individuals are more likely to neglect non-emotional information, leading to fragmented or distorted memories [88].
Furthermore, emotional dominance has a profound impact on memory reconstruction. Individuals with high dominance emotions tend to focus on positive or useful content during memory recall, thereby enhancing the functionality of memory [38, 88]. In contrast, individuals with low dominance emotions may be biased towards retrieving negative memories due to emotional interference, which may further impair their coping and emotion regulation abilities [87, 61]. These differences suggest that emotional dominance not only influences memory quality through memory selectivity but also shapes an individual’s cognitive patterns through the memory reconstruction process [89, 88].
IV-B4 Summary
The impact of emotions on memory is a complex multidimensional process, with valence, arousal, and dominance collectively shaping the formation and retrieval of memory. Positive emotions typically enhance the encoding and consolidation of associative information by expanding cognitive resources, improving the retention of long-term memory, but may interfere with focus on core information due to attention dispersion [81]. Negative emotions increase attention to detail, improving memory accuracy and durability, but neglect of non-core information may lead to the creation of false memories [59, 83]. Neutral emotions provide balance and stability to the memory process, particularly for tasks requiring high objectivity and precision [85]. Arousal also plays a crucial role in memory: high-arousal emotions enhance the depth and durability of memory by focusing cognitive resources but may increase selective bias due to neglect of secondary information [50]. Low-arousal emotions, on the other hand, support the comprehensive integration of information, making memory more holistic and flexible. Meanwhile, high-dominance emotions enhance the memory and recall of critical information, while low-dominance emotions may result in fragmented and distorted memories [38, 88]. Overall, the profound influence of emotions on memory reveals the complex interactions between emotions and cognitive functions.
IV-C The Impact of Emotions on Information Sharing
Emotions play a core driving role in information sharing, from motivating sharing behaviors to shaping communication patterns, with different emotional characteristics showing significant differences in the effects of information diffusion. Positive emotions typically drive rapid information communication by enhancing appeal and triggering interactive behaviors, whereas negative emotions play a critical role in crises or significant events through their emotional resonance effects. Furthermore, the arousal and dominance of emotions further influence the depth and breadth of sharing, making emotions a critical variable in the process of information communication. This interaction between emotions and information communication reveals the complex psychological mechanisms underlying social behaviors.
IV-C1 Emotional Valence
Positive emotions play a crucial role in promoting information sharing, but the complexity of their impact should not be overlooked. Research shows that individuals are more inclined to share content on social media under the influence of positive emotions. Ferrara & Yang [24] noted that positive emotions increase the appeal of social media content, thereby facilitating its widespread communication. Additionally, studies by Stieglitz & Dang-Xuan [47] and Schreiner et al. [5] have found that content with positive emotions is more likely to be shared and commented on, indicating that positive emotions can significantly enhance the communication of information.
However, the impact of positive emotions is not always beneficial. Dabbous & Aoun Barakat [7] observed that while positive emotions enhance the appeal of information, they may also lead users to overlook its authenticity, thereby unintentionally contributing to the communication of inaccurate or false information. These findings suggest that although positive emotions can support the communication of information, their effects must be carefully managed to mitigate the spread of misleading content.
In contrast, negative emotions also play a significant role in information communication. Studies show that negative emotions such as anger, sadness, or anxiety can stimulate users’ willingness to share and spread information. Ferrara & Yang [24] noted that negative emotional content on social media is prone to emotional contagion, prompting users to seek emotional resonance and social support through sharing. Moreover, in crises and political events, the role of negative emotions is particularly prominent; they can encourage the public to focus more deeply on and understand relevant information in crisis situations, thereby accelerating the communication of information [51]. Research by De León & Trilling [6] and Rojo López & Naranjo [46] has shown that negative emotions significantly increase the number of times news is shared and public attention.
Neutral emotions, while having a relatively weaker influence on information sharing, still contribute to the process of information communication. Due to the absence of a strong emotional drive, content associated with neutral emotions typically exhibits lower attractiveness and spreadability on social media. However, research by Son et al. [48] highlights the unique value of neutral emotions, as individuals in a neutral emotional state are more likely to adopt a rational and objective perspective. This tendency supports the accurate conveyance and reception of information. Consequently, although neutral emotions are less effective than other emotions in amplifying the spread of information, they play an indispensable role in maintaining objectivity and accuracy in communication.
By integrating and examining the impact of positive, negative, and neutral emotions on information communication, we can better understand and utilize the complex role of emotions in information sharing, thereby effectively guiding the design and communication strategies of social media content.
IV-C2 Emotional Arousal
Emotional arousal plays an important role in information sharing on social media. Studies show that both positive and negative high-arousal emotions significantly increase the spread of information [40]. High-arousal emotions such as awe, excitement, anger, or anxiety stimulate a sense of urgency and motivation in users, prompting them to share content more frequently on social media [37]. In crisis events or major news, high-arousal negative emotions such as anger or anxiety often trigger strong reactions in users, driving them to quickly share related information on social media [46, 51]. This sharing behavior is often motivated by the need to seek social support or express emotional resonance. Conversely, high-arousal positive emotions such as excitement and awe not only enhance users’ sharing behavior but also expand the range of information communication. This indicates that users are more inclined to share content on social media when experiencing positive high-arousal emotions, seeking social validation and emotional resonance [48]. However, the communication effect of high-arousal emotions also poses risks. In highly emotional states, especially during crisis events or periods of social unrest, users may quickly share information without adequate verification, thereby increasing the risk of spreading fake news and misinformation [7].
Conversely, the communication effect of low-arousal emotions is relatively weak; the lack of strong stimulation usually results in users being calmer or more neutral in such emotional states, leading to a lower motivation to share [48]. However, in specific contexts, low-arousal positive emotions such as contentment or gratitude may also prompt users to share information with the aim of supporting or educating others [47]. Additionally, low-arousal negative emotions, such as sadness, may motivate users to reflect deeply and engage in discussions about major disasters or social issues. This process can promote information communication to seek social support or drive social change. [6].
Therefore, emotional arousal is a key factor determining the effectiveness of information communication on social media, with high-arousal emotions typically amplifying both the spread of information and the motivation to share it, while low-arousal emotions exert a more subtle influence on user sharing behavior, particularly in specific contexts. These findings offer valuable guidance for optimizing social media strategies and enhancing crisis management approaches.
IV-C3 Emotional Dominance
Emotional dominance plays a decisive role in information sharing. Individuals in high dominance emotional states typically exhibit strong self-confidence and social dominance, making them more willing to actively share information. Such individuals tend to view sharing behavior as an important means of expressing self-worth and influence [71]. Research indicates that this emotional state encourages individuals to participate more actively in information exchange and establish higher social status within groups [38]. Social cognitive theory [90] provides theoretical support for this phenomenon. Individuals with high dominance emotions often reinforce their self-efficacy through sharing behaviors and use positive feedback during the sharing process to further enhance their social skills and influence. In contrast, individuals with low dominance emotions perceive information sharing as a threat due to a lack of confidence, fearing negative evaluation from loss of control or questioning [91]. This psychological drive leads individuals with low dominance emotions to adopt conservative or passive sharing strategies.
Additionally, social comparison theory [92] reveals the deeper motivations of emotional dominance in information sharing: individuals with high dominance emotions tend to engage in positive comparisons through sharing behaviors, thereby further solidifying their advantages within the group. For example, they are more inclined to share information related to achievements or successes to enhance others’ recognition of their abilities. In contrast, individuals with low dominance emotions tend to avoid sharing behaviors to prevent exposing weaknesses or losing control during comparisons [93].
In summary, emotional dominance not only determines the motivation and strategies for information sharing but also shapes individuals’ social roles and influence within groups [71, 90]. High dominance emotions encourage individuals to achieve social goals through active sharing, while low dominance emotions limit their ability to disseminate information, potentially further diminishing their status and value within social networks [38, 93].
IV-C4 Summary
The influence of emotions on information sharing is multi-layered and complex. Positive emotions enhance content appeal and willingness to interact, promoting rapid information diffusion on social media [24]; however, this facilitation may also lead users to overlook the authenticity of the information [7]. Negative emotions, with their strong emotional resonance effect, particularly in crises and political events, drive widespread communication of information [46]. Neutral emotions, although less likely to promote communication, have unique advantages in ensuring the accuracy and objectivity of information [48]. High-arousal emotions, whether positive or negative, significantly enhance sharing motivation and communication breadth, while low-arousal emotions are better suited for in-depth discussions and reflection [37]. Dominance affects information-sharing strategies: high-dominance emotions encourage individuals to actively share to enhance social status, while low-dominance emotions tend toward selective sharing or avoidance [71, 90]. The combined effects of emotional valence, arousal, and dominance further reveal the multidimensionality of information communication, providing valuable insights for optimizing social media communication strategies.
V How to Promote Information Communication by Regulating Emotions?
This section explores how design strategies can regulate emotions to optimize the effectiveness of information delivery. This study proposes a comprehensive multidimensional design framework aimed at regulating emotional valence, arousal and dominance, thereby providing theoretical support and practical guidance for the understanding, memory, and communication of information. The section begins with the construction of the overall design space and theoretical foundations, introducing a multi-system model of emotional activation as the guiding framework. It then analyzes the specific roles of text, visuals, sound, and interaction in emotional regulation across four dimensions. Through these analyses, the section comprehensively illustrates how multimodal design can be flexibly applied across various contexts to achieve effective emotional regulation and information optimization.
V-A Overview of the Design Space
The construction of the design space is founded on the systematic integration of various design elements, aiming to precisely control emotional valence and arousal through their modulation to optimize information delivery. EExisting research identifies four core dimensions of user experience design: text, visuals, sound, and interaction. Mohamad Roseli & Aziz [94], through thematic analysis, summarized eight key design elements—images, text, audio, color, layout, navigation, feedback, and reward mechanisms—which can be further classified into the aforementioned four core dimensions. This classification highlights the critical role of each design dimension in shaping users’ information reception and emotional responses. Therefore, incorporating these core design dimensions into the design space systematically maps the pathways of users’ emotional responses, providing targeted strategies for emotional regulation.
Text Design | Headline | [95, 96, 97, 98] |
---|---|---|
Narrative structure | [15, 16, 99] | |
Narrative content | [17, 100, 101] | |
Description | [102, 103, 104, 105, 106] | |
Visual Design | Color | [107, 19, 20, 108, 109, 110, 111, 112] |
Shape | [113, 114, 115, 22, 23, 24, 21] | |
Layout | [116, 117, 118, 119, 120, 121] | |
Images | [25, 26, 27, 122, 28, 59, 123, 124] | |
Sound Design | Tone | [125, 14, 12, 13] |
Sound effects | [126, 127, 128, 129, 130] | |
Music | [131, 132, 133, 134, 135, 136, 137, 138] | |
Interaction Design | Interaction methods | [139, 140, 141, 142, 143] |
Motion effects | [144, 145, 146, 147] | |
Navigation design | [141, 148, 149, 139, 143] |
After clarifying the design dimensions, the specific design elements within each dimension were further refined. For instance, in text design, narrative structure and wording style can evoke user emotions through plot tension and word choice [57]. Visual design relies on elements such as color, image, shapes, and layout to influence users’ emotional valence and arousal. Sound design elicits emotional responses through tone, music, and sound effects [8]. Interaction design enhances users’ dominance through interactive methods, motion effects, and navigation designs [150]. The integration of these design dimensions provides a structured framework for emotional regulation, enabling the development of tailored strategies to meet the demands of various communication contexts.
To further reveal how these design elements specifically function in emotional regulation, this study introduces the multi-system model of emotional activation [11]. The model emphasizes that emotional activation is the result of multi-level and multi-mechanism collaboration, involving the coordination of the neural system, sensorimotor system, motivational system, and cognitive system.
The nervous system rapidly generates emotional responses through the activity of specific brain regions, such as the interaction between the amygdala and prefrontal cortex. For example, sensory stimuli such as color[107] or sound[151] can quickly capture attention and evoke emotional responses, thereby enhancing the appeal and impact of information. The sensorimotor system reinforces emotional experiences through physical sensations and motor responses (e.g., increased heart rate, muscle tension), which can be amplified by tactile feedback[142] or dynamic visual effects[143]. In information communication design, these sensory-level feedback mechanisms help convey emotional information, engage users more deeply, and enhance the perception and effectiveness of information delivery. The motivational system triggers emotional responses by regulating goal-oriented behavior. For instance, commonly used reward mechanisms or time-limited promotional strategies in information design effectively stimulate motivational emotions, facilitating the dissemination and reception of information. The cognitive system generates emotional responses through the evaluation, reasoning, and judgment of information. Activation of this system is particularly crucial in information communication. For example, narrative texts [15, 17] or complex visual symbols [24, 23] can guide users’ emotional evaluations, enhancing the depth and impact of the information content.

The interactions among these emotional systems not only determine the generation and expression of emotions but also shape the specific pathways of information communication. By modulating the activation levels of these systems, design can effectively regulate emotions, thereby optimizing the effectiveness of information delivery. This integration of theory and practice provides a solid theoretical foundation and practical guidance for multidimensional design spaces.
V-B Text Design
Text is not merely a means of conveying information; it also regulates readers’ emotional responses through the skillful arrangement of narrative structures and wording, thereby enhancing memory, comprehension, and information sharing. In text design, different headline, narrative structures, content, wording, and styles of expression each uniquely influence emotions, allowing regulation of the audience’s emotional valence and arousal from multiple perspectives. The following analyzes the impact of text design on emotions from these four dimensions. The structure and format of titles collectively influence readers’ emotional valence and arousal in various ways. Narrative structure shapes users’ emotional experiences through the progression of stories and emotional tone, while narrative content guides emotional responses through plot arrangements and character resonance. Meanwhile, wording and expression styles influence the intensity and direction of emotions through specific words and framing.
Dimension | Headline | Narrative Structure | Narrative Content | Wording | |
---|---|---|---|---|---|
Emotional
Dimensions |
Valence | Celebrity references evoke positive emotions and attract readers [96]. Forward cues (e.g., “Here’s why”) increase positivity [98]. | Positive tone (e.g., hope, success) enhances positive valence, while negative tone (e.g., tragedy) intensifies negative emotions [15]. | Positive events (e.g., recovery, victory) evoke positive emotions, while negative events (e.g., loss) evoke negative emotions [17]. | Gain framing (e.g., positive outcomes) boosts positive valence, while loss framing enhances negative valence [102]. |
Arousal | Concise headlines quickly grab attention [98]. Hot topics and suspense increase arousal [96]. | Suspenseful or high-peak narratives sustain high arousal levels [100]. | Emotional content (e.g., loss or pain) enhances arousal. Resonance with characters amplifies engagement [17]. | Emotional language (e.g., “pain”) heightens intensity; parallel structures boost appeal [99]. | |
Dominance | Clear headlines enhance user control (e.g., “Solve it in one step”) [97]. Threatening headlines reduce trust [96]. | Heroic narratives (e.g., success stories) enhance control; failure narratives reduce it [16]. | Success stories increase control; alternating emotions in complex narratives enrich the experience [17]. | Positive language (e.g., “happiness”) boosts control, while abrupt phonemes reduce it [99]. | |
Multisystem
Activation |
Neural Systems | Urgent headlines (e.g., “Danger ahead”) activate the amygdala, triggering physiological responses like increased heart rate [18]. | Tense narratives activate the amygdala, causing fear or excitement; complex stories engage the prefrontal cortex [16]. | Descriptions of fear or anger activate the sympathetic nervous system, leading to adrenaline release [18]. | Emotionally charged wording triggers the amygdala, inducing tension or excitement [18]. |
Sensorimotor Systems | Urgent headlines (e.g., “Last chance”) trigger physical responses like muscle tension [152]. | Climax or conflict scenes evoke bodily reactions, such as rapid breathing [18]. | Vivid descriptions of conflict or fear may cause muscle tension or mimicry (e.g., holding breath) [152]. | Emotional words (e.g., “tragic”) may provoke physical reactions like frowning or fast breathing [18]. | |
Cognitive Systems | Headlines guide quick judgment (e.g., “A miracle happened” evokes optimism) [36]. | Narratives help evaluate emotional contexts (e.g., hope in heroic stories, sadness in tragic ones) [15]. | Readers assess character actions, evoking emotions like anger or empathy [106]. | Positive words (e.g., “success”) evoke optimism; negative words (e.g., “failure”) evoke pessimism [102]. | |
Motivational Systems | Positive headlines (e.g., “Act now”) stimulate motivation, while urgency headlines evoke avoidance [153]. | Heroic narratives inspire achievement motivation; twists encourage exploration [101]. | Adventure stories spark exploration; success stories foster pursuit motivation [15]. | Positive wording inspires pursuit motivation; negative wording triggers avoidance or self-protection [36]. |
V-B1 Headline
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/headline.png)
Headline, as the first point of contact for readers engaging with a text, significantly influence emotional valence and arousal levels. Studies indicate that forward-reference, a common headline design strategy, employs pronouns or phrases to hint at subsequent content (e.g., “This is why” or “What you would never expect”), creating an information gap that arouses readers’ curiosity about the unknown, prompting further reading [98]. This technique, by leveraging logical incompleteness of information, stimulates exploratory interest and serves as an effective method to enhance emotional arousal.
This process not only affects readers’ cognition but also activates the amygdala and sympathetic nervous system through the neural system, triggering physiological responses such as increased heart rate and pupil dilation, which further enhance tension and focus [18, 153]. Such physiological activation gives title design a stronger emotional driving force. Additionally, titles such as “Last Chance” or “Miss It, Lose It” may also trigger bodily alertness through the sensorimotor system, such as muscle tension or rapid breathing, aiding users in quickly focusing on information [152].
In contrast, suspense-based strategies focus on creating emotional tension and anticipation within headlines, using phrases such as “You’ll regret not seeing this” or “Stunning discoveries shocked everyone” to emphasize importance or surprise and evoke emotional engagement. This design also significantly impacts the cognitive system by guiding users to quickly assess situations (e.g., “Miracle Happens” evokes positive emotions, while “Time is Running Out” evokes anxiety), prompting them to take action [36].
The simplicity of a headline and the use of symbols are equally crucial for eliciting readers’ emotional responses. Concise headlines reduce cognitive load, enabling readers to quickly grasp core information and thereby enhancing emotional arousal levels. Special symbols (e.g., parentheses or dashes) further emphasize key information, increasing the attractiveness of headlines [97]. Additionally, celebrity effects and trending topics can significantly enhance emotional arousal levels. Incorporating celebrity names or referencing popular events in headlines helps capture attention, evoke emotional reactions, and increase click-through rates [96].
However, the use of vague wording and interrogative sentences in title design must be approached with caution. Although they can enhance emotional arousal, excessive use may undermine content credibility and reduce emotional valence [95]. Therefore, by balancing simplicity, symbol usage, and information clarity, title design can achieve an optimal balance between attracting attention and maintaining trust.
V-B2 Narrative Structure
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/narrative_structure.png)
Narrative structure significantly influences readers’ emotional experiences by organizing information and plot arrangements. The core of narrative structure lies in designing the unfolding of a story, including setting emotional tone frameworks, controlling emotional rhythms, and employing tension and suspense to shape emotional valence and arousal levels. The emotional tone framework at the beginning lays the overall atmosphere of the story and is a critical component of the narrative structure. For instance, adopting a negative tone as the opening design can add a sense of oppression and tension to the narrative, making subsequent conflicts more striking; whereas a positive tone creates a relaxed and pleasant emotional atmosphere for readers, mitigating emotional tension in later developments [15]. This emotional framework not only influences the story’s overall atmosphere but also modulates the degree of readers’ emotional engagement. Negative-toned scenarios may also activate the sensorimotor system by triggering reactions such as muscle tension or rapid breathing [152, 18].
Tension and suspense design are crucial methods for enhancing emotional arousal in narrative structures. By gradually revealing crisis situations and delaying information disclosure, narratives can evoke readers’ anticipation and emotional engagement. For example, during the climax or key turning points of a story, creating conflicting tensions can elevate emotional intensity, significantly enhancing the immersive experience of emotional engagement. Additionally, strategically placing high-emotion points (such as suspense or climax scenes) at the beginning, climax, and end of a narrative enriches the emotional rhythm and further strengthens emotional valence [16]. Suspenseful design not only sustains emotional tension but may also activate the reader’s nervous system, leading to increased heart rate and pupil dilation, further strengthening emotional memory through amygdala activity [18, 16] .
Additionally, strategically placing high-emotion nodes (such as suspense or climactic scenes) at the beginning, climax, and conclusion of a narrative enriches the emotional rhythm and further enhances emotional valence [16]. The control of emotional rhythm is another crucial factor by which narrative structure influences emotional experiences. Stories with high-frequency emotional fluctuations maintain tension by rapidly switching emotional states (e.g., alternating fear and hope), keeping readers highly engaged. However, excessively frequent fluctuations may lead to emotional fatigue, reducing readers’ emotional engagement [17]. Conversely, narratives with more stable emotional rhythms are better suited to guiding audiences into sustained emotional states; for example, heartwarming stories maintain a consistent emotional tone, allowing readers to feel comfortable and relaxed throughout the reading process [16]. This control of emotional rhythm not only enhances the narrative’s immersive quality but also prevents emotional overload or fatigue.
V-B3 Narrative Content
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/narrative_content.png)
Narrative content profoundly influences audience emotions through the selection of specific plot elements, character development, and emotional tension control. Different plot types directly shape emotional valence; for example, negative emotional content (such as crises, pain, or loss) often evokes sadness and sympathy, while positive emotional content (such as recovery, victory, or hope) enhances positive emotional valence, making the audience feel optimistic and reassured [15, 17]. This influence on emotional valence not only affects the cognitive level but may also trigger noticeable physiological reactions. For example, scenes depicting fear or tension often lead to bodily mimicry responses, such as muscle tension or rapid breathing, thereby activating the sensorimotor system [152, 18].
Character development and emotional resonance are important means of deepening emotional experiences in narrative content. When emotional depictions of characters in a narrative are authentic and detailed, the audience is more likely to experience psychological resonance, enter the emotional world of the characters, and further enhance emotional arousal. For instance, plot designs in which characters encounter and gradually overcome challenges can lead the audience to empathize and form deep emotional identification with the characters’ experiences. Additionally, personal associations triggered by the plot content can intensify emotional responses. When the audience connects the story to their own experiences, this similarity can significantly amplify emotional valence, making the emotional experience more profound [15, 106]. This process activates the audience’s cognitive system, which evaluates the reasonableness of the characters’ actions within the context, further modulating emotional responses.
The regulation of plot intensity and emotional tension directly influences the depth and duration of emotional arousal. For example, intense negative emotional scenarios (such as loss, fear, or crisis) often trigger high emotional arousal [16], activating the amygdala and the sympathetic nervous system in the neural network, leading to adrenaline secretion and maintaining the audience’s focused attention [18, 16]. This physiological response not only intensifies the emotional experience but also extends the emotional memory, leaving a profound impression of the storyline on the audience. On this basis, the design of complex emotional plots (such as the intertwining of pain and hope) enhances the depth of emotional layers, allowing the audience to experience deeper resonance through the emotional highs and lows [100]. This display of emotional complexity not only enables the audience to experience richer emotions but also stimulates achievement motivation, further influencing their behaviors and emotional responses [15, 101].
V-B4 Wording
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/wording.png)
Wording has a profound impact on emotional valence, arousal, and dominance in aspects such as information framing, word choice, and language style. Through careful wording design, the text can not only directly influence the audience’s emotional responses but also further amplify the emotional experience through the nervous system, sensorimotor system, and cognitive system. The choice of information framing is particularly important in shaping emotional valence. Gain framing (e.g., ”Taking this measure can improve health”) typically enhances positive emotions, making the audience feel optimistic and positive; whereas loss framing (e.g., ”If no action is taken, health will deteriorate”) is more likely to evoke negative emotions such as anxiety and tension [102]. These changes in emotional valence not only affect the psychological level but may also involve physiological responses, such as physical tension, activating the sensorimotor system [18]. Research shows that the arousal effect of negative emotions is more enduring; even after the emotional intensity subsides, negative impressions may persist for a long time; whereas positive emotions tend to fade quickly over time [104].
The choice of words in phrasing directly affects emotional responses and the motivational system. Positive words (e.g., ”happiness,” ”hope”) can evoke positive emotions, making the audience feel pleasant and reassured, while also stimulating exploratory motivation, prompting them to take proactive actions; whereas negative words (e.g., ”pain,” ”loss”) intensify emotional tension, eliciting sadness or anxiety, and are more likely to trigger avoidance motivation, leading the audience to prefer risk avoidance or self-protection [103, 153]. Additionally, mild words (e.g., ”challenge,” ”support”) can moderate negative emotional valence to some extent, preventing excessive emotionality; whereas intense words (e.g., ”loneliness,” ”fear”) amplify emotional arousal effects, significantly enhancing the emotional impact of the text [106]. In this process, the audience evaluates these words contextually through their cognitive system, thereby modulating their emotional responses and exhibiting different motivational tendencies in behavioral decision-making [36].
Language style plays a crucial role in enhancing the depth of emotional expression. Parallel structures (such as repetition and symmetrical sentence patterns) can enhance the rhythm and aesthetic appeal of the text, making emotional expression more attractive and impactful, thereby enhancing positive emotional valence and prolonging emotional persistence [99]. Additionally, phonetic characteristics subtly influence emotional arousal. For instance, abrupt phonemes (such as ”explosion” or ”roar”) tend to evoke tension and alertness, whereas smooth phonemes (such as ”gentle” or ”whisper”) are better suited to conveying soothing and calm emotions [105]. These linguistic features further enhance the audience’s emotional experience by activating the sensorimotor and nervous systems.
Notably, the effectiveness of wording is directly related to the degree of alignment with the audience’s cultural background in terms of emotional valence and arousal effects. When the language style of the text aligns with the audience’s cultural practices and community norms, the audience is more likely to experience emotional resonance, thereby enhancing the text’s appeal and credibility; conversely, language expressions that deviate from the cultural context may result in emotional detachment, weakening the text’s emotional impact and resonance [104].
V-C Visual Design
Visual design is one of the most direct and rapid means of influencing user emotions. It can be broken down into elements such as color, imagery, shape, and layout. The choice of color directly impacts emotional valence and arousal. For instance, warm colors like red and orange often evoke positive emotions, while cool colors like blue and green help create a calm and relaxing atmosphere [8]. Images can significantly influence viewers’ cognitive processes and memory by conveying explicit emotional information. The design of shapes and layouts also plays a critical role. Rounded and soft shapes are often associated with warm and friendly emotional experiences, whereas sharp geometric shapes may evoke tension or alertness [23]. By combining visual elements effectively, designers can swiftly regulate users’ emotions at the visual level.
Dimension | Color | Shape | Images | Layout | |
---|---|---|---|---|---|
Emotional
Dimensions |
Valence | Warm colors (e.g., red, yellow) evoke positive emotions and energy [19, 20]. Cool colors (e.g., blue, green) promote calmness [112]. | Round shapes convey friendliness and warmth [22]. Sharp shapes evoke alertness [21]. | Positive images (e.g., nature, smiling faces) enhance positive emotions [122]. Negative images (e.g., disasters) amplify negative emotions [28]. | Simple layouts reduce distractions, enhancing positive emotions [117]. Symmetrical layouts evoke balance and trust [154]. |
Arousal | Warm colors increase arousal (excitement), while cool colors reduce it (relaxation) [19]. | Complex shapes heighten arousal [113]. Rounded shapes are calming [114]. | High-intensity images (e.g., emergencies) increase arousal [28]. Peaceful images reduce arousal [155]. | Complex layouts boost exploration and arousal [118]. Dynamic layouts add vitality [156]. | |
Dominance | Warm, bright colors (e.g., light yellow) enhance control, while low-brightness cool colors reduce it [108]. | Circular shapes enhance control and safety [113]. Sharp shapes decrease control [22]. | Wide images (e.g., 16:9 ratio) enhance control [124]. Isolated subjects reduce control [109]. | Rule-of-thirds layouts enhance control [157]. Shallow depth layouts focus attention and increase control [158]. | |
Multisystem
Activation |
Neural Systems | Colors activate the sympathetic or parasympathetic systems [159]. | Rounded shapes relax the nervous system, while sharp shapes induce alertness [159]. | Emotional images activate the amygdala, affecting emotions [160]. | Simple layouts induce calm; complex layouts activate stress responses [159]. |
Sensorimotor Systems | Color contrast affects sensory responses (e.g., pupil dilation, muscle tension) [161]. | Rounded shapes feel safe; sharp shapes induce tension [162]. | Emotional images trigger physical reactions (e.g., smiling or frowning)[31]. | Symmetrical layouts evoke harmony; asymmetrical ones may cause unease [157]. | |
Cognitive Systems | Colors influence cognitive assessment (e.g., red for danger, green for relaxation) [161]. | Shapes impact safety perception (e.g., circles feel safe, sharp shapes signal danger) [162]. | Emotional expressions in images trigger empathy and cognitive responses [122]. | Symmetrical layouts provide cognitive ease; asymmetrical ones may confuse [118]. | |
Motivational Systems | Warm colors (e.g., red, yellow) stimulate urgency and action, while cool colors promote comfort and trust [160]. | Rounded shapes evoke trust; sharp shapes stimulate urgency or challenge [162]. | Achievement-oriented images (e.g., celebrations) inspire motivation [28]. | Simple layouts enhance task motivation; complex layouts increase cognitive load [156]. |
V-C1 Color
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/color.png)
Color plays a critical role in visual design, with its impact on user emotions primarily reflected in three dimensions: hue, saturation, and brightness. Hue, as the fundamental attribute of color, corresponds to different emotional effects. Studies show that warm colors (e.g., red, orange), due to their high emotional valence and arousal, are commonly used in advertising and entertainment design to convey positive emotions such as joy and excitement [19, 20]. Cool colors (e.g., blue, green) tend to convey calm and comfortable emotions, making them suitable for settings such as healthcare and meditation that aim to soothe emotions [112]. Long-wavelength colors (e.g., red) often enhance emotional arousal, while short-wavelength colors (e.g., blue) are better suited for conveying low-arousal emotional experiences [112]. Hue not only influences emotional valence but also shapes users’ emotional experiences and behavioral responses through the cognitive and motivational systems. Warm colors (e.g., red, orange), associated with a sense of urgency, are often used in warning signs or time-sensitive designs to quickly capture attention and elicit user alertness and action tendencies [161, 160]. Cool colors (e.g., blue, green), associated with comfort and safety, are suitable for conveying trust and relaxation, such as in healthcare or financial interface design [160].
Saturation describes the purity and intensity of color and significantly affects emotional valence and arousal. Highly saturated colors (e.g., vivid red, bright blue) have striking visual effects that enhance users’ emotional valence and arousal, making them suitable for attention-grabbing design scenarios [109]. For example, using highly saturated colors in advertisements or promotional pages can quickly capture users’ attention and stimulate the sensory-motor system, eliciting immediate responses such as pupil dilation or visual focus [161]. In contrast, low-saturation colors (e.g., soft bluish-gray) are more inclined to convey calm and serene emotional experiences [107]. They are suitable for interfaces intended for prolonged use, such as reading platforms or educational interfaces [163].
Brightness significantly influences the perception of emotional positivity or negativity. High-brightness colors (e.g., light yellow) typically make emotional valence more positive and are used to create a relaxed atmosphere [19]. For example, in children’s education or recreational settings, light yellow can stimulate users’ sense of pleasure through the nervous system, making them feel relaxed and at ease [61]. Low-brightness tones (e.g., dark gray, deep red) are often used to convey feelings of oppression or tension. For example, in suspense films or horror games, these tones activate the sympathetic nervous system, eliciting tension and high arousal [108].
By comprehensively regulating hue, saturation, and brightness, designers can precisely adjust users’ emotional valence and arousal levels. Moreover, the physiological and cognitive effects of color, mediated by the sensory-motor and nervous systems, further drive users to take specific actions under the influence of the motivational system. This systematic approach to color design helps optimize user experience, aligning it more closely with design objectives.
V-C2 Image
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/image.png)
Images in visual design not only convey emotional information but also influence users’ cognition and memory [25, 26, 27]. Designers regulate users’ emotional experiences and evoke multi-layered emotional responses through image content, social cues, and presentation methods.
The content of an image determines the direction of emotional conveyance. Positive emotional images (e.g., natural landscapes, smiling faces) enhance users’ feelings of joy and relaxation. Commonly used in advertising and educational contexts, these images strengthen the valence of positive emotions through emotional connections [122]. Highly arousing negative emotional images (e.g., disaster scenes, horror visuals) evoke users’ sense of alertness, increasing their focus on critical information, making them suitable for public service campaigns or news reporting [28]. Challenging images (e.g., extreme sports) stimulate physical tension and the motivational system for risk-taking, while tranquil natural landscapes are more suited to evoke relaxation and calm emotional states [28]. These images not only trigger immediate physiological responses (e.g., increased heart rate or relaxation) through the sensory-motor system but also activate the nervous and cognitive systems, further enhancing users’ emotional evaluation and behavioral responses to the context [160, 59].
Social cues play an important regulatory role in the emotional transmission of images. Facial expressions, body language, and interactive contexts in images can significantly enhance users’ emotional resonance. For example, positive social cues such as smiling faces can partially mitigate users’ negative emotional responses even in adverse contexts, thereby enhancing emotional valence [123]. In group images, the overall emotional valence often outweighs the influence of individual emotions. For instance, images where most group members display smiling expressions typically elicit stronger positive emotional reactions, while the influence of a single individual showing extreme negative emotions is relatively limited [155]. Facial expressions in images not only trigger users’ emotional evaluations of the context (e.g., sympathy or anger) through the cognitive system but also activate the motivational system. For instance, collective emotions in celebratory scenes can inspire users’ motivation to engage in social interactions [122]. The use of such social cues makes images a powerful tool for enhancing emotional valence and the dominance.
Visual presentation methods further amplify the emotional impact of images. Research has shown that wide-format images (e.g., 16:9 aspect ratio) enhance users’ dominance and visual pleasure through their familiarity [124]. Moreover, by adjusting the composition ratio and visual focus of an image, designers can highlight key information and reduce visual distractions. For instance, images with shallow depth of field emphasize the subject by blurring the background, which helps reduce visual distractions, enhances users’ focus on key information, and stimulates the cognitive system for faster information processing [158].
By integrating content, social cues, and visual presentation methods, image design can precisely regulate users’ emotional valence, arousal, and dominance. Through multi-layered emotional systems, it can also stimulate specific behavioral motivations, playing a critical role in achieving design objectives.
V-C3 Shape
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/shape.png)
Shape is a fundamental element in visual design, profoundly influencing users’ emotional valence, arousal, and dominance through its geometric characteristics.
The geometric properties of shapes play a critical role in emotional conveyance. Circular shapes and soft curves often convey feelings of friendliness and safety, enhancing positive valence and comfort [113]. For example, circular buttons and icons with soft edges in children’s education or healthcare interfaces can reduce anxiety and enhance trust through the nervous system [61]. In contrast, sharp shapes, with their angular features, convey alertness and tension, amplifying negative valence and eliciting high emotional arousal. They are suitable for traffic warning signs or designs that require attention [21]. Complex or irregular shapes enhance tension and psychological conflict through their instability, commonly used in thriller movie promotions or suspenseful content design. Their intense visual stimulation directly activates the sympathetic nervous system, inducing physiological tension responses [115].
The combination of shapes and emotional symbols further enriches the emotional experience. Studies have shown that anthropomorphic circles (e.g., smiley icons) can quickly evoke users’ positive emotions and enhance interactive experiences, significantly boosting user engagement through positive emotional valence [23]. Conversely, frowning faces or sharp-shaped symbols are often used to convey risk or warnings, triggering users’ defensive mechanisms and increasing their attention to the information [24]. The use of such symbols can influence users’ emotional evaluations of the context through the cognitive system while activating the motivational system to prompt specific behaviors.
By effectively utilizing the geometric properties of shapes and emotional symbols, designers can holistically regulate users’ emotional valence, arousal, and dominance. This multi-layered design approach not only enhances users’ emotional experiences through feedback from the sensory-motor and nervous systems but also guides users’ behavioral choices via the cognitive and motivational systems. This ensures that the design better aligns with the requirements of its application context.
V-C4 Layout
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Layout directly influences users’ emotional experiences in visual design through spatial arrangement and element organization. Key features such as symmetry, complexity, composition, and depth of field significantly regulate emotional valence and arousal levels.
Symmetrical layouts, with their sense of balance and order, reduce users’ cognitive load and create a stable and comfortable emotional experience [116]. This design induces physical comfort responses, such as relaxed eye movements, through the sensory-motor system, while also generating physiological calming effects via the nervous system [61]. The visual stability of symmetrical layouts is commonly used in financial or healthcare settings to enhance users’ sense of trust and security. In contrast, asymmetrical layouts, while increasing visual dynamism, may evoke slight feelings of unease, making them suitable for creative settings that aim to stimulate exploratory motivation [118].
Complex layouts, with diverse visual elements and rich layering, stimulate users’ curiosity and emotional engagement. This type of layout is commonly used in social media, entertainment apps, or creative display platforms, where intensified visual stimuli enhance emotional arousal levels. However, overly complex layouts may lead to information overload, diminishing users’ dominance and even inducing negative emotions [118]. Thus, complex layouts require a balance between richness and information clarity to avoid diminishing user experience. On the neurological level, complex layouts trigger stress responses, thereby enhancing users’ physiological alertness and focus.
Composition directly influences users’ emotional valence and dominance. The rule of thirds layout, by evenly dividing the frame, creates a harmonious visual effect, enhancing users’ comfort and positive emotional experiences. This composition helps users quickly focus on key information, improving the efficiency of information delivery [120]. Circular or curved layouts leverage visual enclosure and flow to capture users’ attention, making them suitable for branding and interactive designs. They enhance emotional engagement to increase user involvement [121]. For instance, slanted lines or curved guiding lines enhance the dynamism of the layout while increasing the appeal of key content.
Depth of field is an important method in layout design for emphasizing core information and reducing visual distractions. A shallow depth-of-field layout blurs the background and focuses on the subject, reducing interference from the sensory-motor system and enhancing users’ attention [158]. For example, shallow depth-of-field image designs on product pages can help users quickly identify core content while activating the nervous system to enhance information retention. Furthermore, this layout directs visual focus to trigger users’ execution motivation, making it suitable for action-oriented design scenarios.
Layout design can achieve a dynamic balance among emotional valence, arousal, and dominance by adjusting symmetry, complexity, composition, and depth of field. This multidimensional design approach activates sensory-motor, nervous, cognitive, and motivational systems, satisfying users’ emotional needs and driving behavioral responses.
V-D Sound Design
Sound design plays a critical role in information communication and emotional regulation, influencing users’ emotional experiences through tone, music, and sound effects. Proper adjustments of sound elements, such as pitch modulation and music tempo, can significantly enhance memory and comprehension of information.
Dimension | Tone | Sound Effects | Music | |
---|---|---|---|---|
Emotional
Dimensions |
Valence | Pleasant tone enhances positive emotions, Low tone amplifies negative emotions [125]. Supportive tone conveys calmness, Controlling tone induces discomfort [14]. | Harmonious sound effects evoke positive valence. Dissonant sound effects elicit negative emotions [127]. | Harmonious melodies evoke joy [131]. Dissonant melodies evoke sadness [137]. |
Arousal | Rapid tone changes increase arousal [12]. Soft tones decrease arousal [13]. | Fast-attack sound effects increase arousal [151]. Slow-attack sound effects decrease arousal [126]. | Fast-paced music increases arousal [131]. Slow-paced music reduces arousal [133]. | |
Dominance | Supportive tone enhances control [14]. Controlling tone diminishes control [152]. | Harmonious sound effects enhance control [152]. Dissonant sound effects reduce control [152]. | Upbeat melodies enhance control [132]. Low-pitched melodies reduce control [133]. | |
Multisystem
Activation |
Neural System | Gentle tones regulate the parasympathetic system [13]. High-arousal tones activate the sympathetic system [12]. | Sharp sound effects activate the sympathetic system [164]. Fast-attack sound effects trigger physiological responses [164]. Slow-attack sound effects regulate the parasympathetic system [164]. | Fast-paced music activates the sympathetic system [136]. Slow-paced music regulates the parasympathetic system [136]. |
Sensorimotor System | Cheerful tone promotes relaxation [165]. Low tone induces tension [152]. | Sharp sound effects trigger tension responses [164, 29]. Harmonious sound effects promote physical relaxation [152]. | Fast-paced music induces body movement [134]. Slow-paced music aids relaxation [135]. | |
Cognitive Systems | Rising tone increases anticipation [161]. Falling tone reduces cognitive load [125]. | Harmonious sound effects improve focus [128]. Sharp sound effects convey threat [128]. | Harmonious music enhances cognitive efficiency [161]. Chaotic music distracts attention [131]. | |
Motivational Systems | Authoritative tone triggers urgency [166]. Supportive tone enhances a sense of safety [14]. | Reward sound effects boost achievement motivation [166]. Alarm sound effects trigger protective motivation [130]. | Fast-paced and harmonious music stimulate achievement motivation [136]. Low-pitched music encourages introspection [131]. |
V-D1 Tone
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/tone.png)
Tone, as a critical feature of sound design, profoundly influences listeners’ emotional valence, arousal levels, and dominance through adjustments in pitch, timbre, speech rate, and volume. Research shows that the consistency between tone and the emotional content of words can significantly enhance listeners’ emotional experiences. For instance, a pleasant tone (lively and bright timbre) paired with positive words can amplify the words’ positive valence, while a deep or melancholic tone can intensify the emotional negativity of negative words, leaving a deeper emotional impression on listeners [125]. This emotional consistency effect not only strengthens the expression of emotional information but also leaves a lasting impression in listeners’ emotional memory.
Supportive tones (e.g., soft volume, slow speech rate, gentle timbre) can convey positive and empathetic emotions, making listeners feel respected and accepted, thereby enhancing emotional valence and fostering a calm emotional atmosphere. In contrast, controlling or hurried tones (e.g., high volume, fast speech rate) often convey a sense of pressure, reducing emotional valence, and particularly in the context of negative content, they can provoke tension and discomfort in listeners [14]. These tones act on the sensory-motor system through the auditory system, eliciting physical responses such as muscle relaxation or tension, thereby focusing listeners’ attention on the information conveyed by the tone [152, 165] .
At the level of emotional arousal, variations in tone speed and intensity play a crucial role. High-arousal tones (e.g., anger or fear) activate auditory neural pathways and the sympathetic nervous system, triggering physiological responses such as increased heart rate and pupil dilation, thereby heightening listeners’ perception of urgent or high-risk information [12]. In contrast, gentle tones (moderate volume, slow speech rate, steady pitch) reduce arousal levels, helping listeners alleviate anxiety and achieve a state of calm. Such tones are often used in relaxation settings, where parasympathetic nervous system regulation induces physical comfort, such as reduced blood pressure and slower heart rate [13].
The emotional impact of tone is also deeply rooted in the cognitive system. Different tones provide semantic cues for information. For example, a rising interrogative tone implies incomplete intentions, enhancing the audience’s anticipation for subsequent content, while a descending declarative tone conveys certainty and trust, reducing cognitive load [161]. Moreover, tone not only influences the immediate interpretation of information but also has a lasting impact on the emotional representation of words, which remains significant even after explicit memory fades [125]. Therefore, tone plays a critical role in enhancing the emotional value and memory retention of information for listeners.
The activation of the motivational system is also a critical aspect of how tone influences emotions. Authoritative tone (fast speech rate and stable intonation) conveys seriousness and urgency, which can stimulate action motivation, prompting listeners to make quick decisions or take action [166]. For example, authoritative tone in navigation instructions can enhance users’ focus on tasks. Supportive tone (gentle and melodic voice) tends to evoke a sense of safety, making listeners more willing to accept information and establish emotional connections with it [14]. This activation of the motivational system not only increases information acceptance but also enhances users’ trust and reliance on the design.
Overall, tone, through the synergistic effects of the sensory-motor system, nervous system, cognitive system, and motivational system, exerts a multi-level influence on the regulation of listeners’ emotions and the guidance of their behavior. In tone design, designers can precisely adjust tone characteristics to meet the needs of different scenarios, thereby achieving effective emotional shaping and positive behavioral guidance.
V-D2 Sound Effects
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/soundeffects.png)
Sound effects significantly influence emotional valence and arousal through spectral characteristics, harmonicity, and attack slopes [126]. Harmonious intervals (e.g., perfect fifth or perfect fourth) typically evoke positive valence, making listeners feel comfortable and relaxed. This sound characteristic is widely used in relaxation and meditation scenarios, such as melodies in background music simulating natural sounds (e.g., flowing water or birdsong), helping to create a peaceful atmosphere. In contrast, dissonant intervals (e.g., minor second or major second) often induce tension, unease, or negative emotions due to their high-frequency energy and acoustic roughness, making them suitable for portraying danger or suspense[127]. This contrast manifests in the sensory-motor system as varying degrees of physical responses, such as muscle relaxation when hearing harmonious sounds, while dissonant sounds may lead to muscle tension or stress reactions like frowning [152].
The attack slope of sound effects, which refers to the rate of change from silence to maximum amplitude, directly affects emotional arousal levels. Rapid-attack sound effects (e.g., abrupt alarm sounds) significantly heighten listeners’ alertness and tension [126]. Such high-arousal sound effects are commonly used in emergency scenarios, such as fire alarms or medical alert tones, to quickly capture attention and activate the sympathetic nervous system, eliciting physiological responses like increased heart rate and rapid breathing [164]. In contrast, slow-attack sound effects (e.g., gradually intensifying string music) reduce arousal levels through smooth volume changes, creating a calming emotional experience suitable for emotional regulation or meditation scenarios [161]. This characteristic of sound effects is primarily regulated by the amygdala and hypothalamus within the nervous system, determining the intensity of emotional arousal and physiological response patterns [164].
From the perspective of the cognitive system, sound effects influence emotions not only through direct perception but also by shaping listeners’ emotional evaluations through contextual cues. For instance, harmonious background sound effects with gentle rhythms are often interpreted as positive and safe contextual cues, enhancing listeners’ sense of pleasure and focus. In contrast, sharp sound effects (e.g., metal scraping or piercing alarm sounds) convey signals of threat, prompting listeners to assess potential risks and heightening their vigilance and preparedness [128]. The role of sound effects in the cognitive system is also evident in their auxiliary function in information processing. For example, prompt sounds within a soft soundscape can improve task performance, whereas complex or jarring sound effects may distract attention and impair cognitive performance [128].
Sound effects also have a significant impact on activating the motivational system. Reward sound effects (e.g., task completion prompts) reinforce positive feedback, stimulating listeners’ achievement motivation and encouraging greater engagement in target tasks [166]. For example, reward sound effects for gaining points in games increase player engagement and enhance satisfaction upon task completion. Conversely, alarm sounds convey urgent information that triggers protective motivation, prompting listeners to take swift risk-avoidance actions. This motivational trigger mechanism is widely used in affective computing and behavioral design to guide users in making quick decisions in specific contexts [130].
V-D3 Music
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/music.png)
Music exerts a multidimensional impact on emotional valence and arousal levels through features such as melody, rhythm, and emotional complexity. Music tempo is one of the key factors in emotional regulation. Fast-paced music (such as tempos above 130 beats per minute) induces higher emotional arousal [131], making listeners feel excited and invigorated, and is widely used in settings like fitness or competitive sports [132]. In contrast, slow-paced music (such as tempos between 60 and 90 beats per minute) helps alleviate anxiety and promotes relaxation[131], making it a common choice in relaxing contexts such as meditation and psychotherapy [133]. From the sensorimotor system perspective, fast-paced music often triggers bodily movements, such as involuntary swaying, while slow-paced music aids in relaxing the body by relaxing muscles and stabilizing breathing [134, 135]. On the neurological level, fast-paced music enhances excitation by activating the sympathetic nervous system, while slow-paced music regulates through the parasympathetic nervous system, lowering heart rate and blood pressure, thereby providing physiological comfort and relaxation [136].
The melodic characteristics of music also play a key role in shaping emotional valence. Harmonious melodies and bright tonalities typically convey positive emotions, helping to enhance focus and creativity, commonly found in work or social settings [131]. In contrast, low tonality and slow melodies convey sad or introspective emotions, widely used in emotional films or therapeutic settings [137]. Dissonant melodies, due to their tense and chaotic nature, are often used to create tension or provoke alertness in scenes such as horror films or warning messages. Additionally, fast-paced music and harmonious melodies often stimulate achievement motivation and exploration motivation, helping listeners stay focused on tasks and improve performance; whereas low, somber music may trigger introspective motivation, encouraging listeners to engage in deep emotional thinking and reflection [136].
Music not only affects an individual’s psychological state through emotional regulation but also significantly influences the cognitive system, thereby impacting task performance. Harmonious music helps improve the efficiency of cognitive tasks, such as enhancing reading speed and memory; whereas dissonant music may distract attention and reduce task efficiency [161]. Positive emotional music can stimulate the willingness to perform tasks and promote active engagement; in contrast, negative emotional music may suppress initiative, making listeners more cautious [131].
The emotional complexity of music enhances the depth of emotional experiences. Music that blends positive and negative emotions (such as melodies combining sorrow and appreciation) can evoke a deeper level of emotional resonance, particularly in contexts with high emotional expression demands, such as film scores [138].
V-E Interaction Design
Interaction design aims to optimize the interaction process between humans and systems, enhancing user experience and emotional satisfaction. It encompasses key elements such as intuitive navigation, instant feedback mechanisms, dynamic elements, and haptic interactions. These components work together to not only improve operational fluency and efficiency but also significantly influence users’ emotional valence and arousal. By effectively integrating these design elements, interaction design achieves a dual enhancement of functionality and emotional value.
Dimension | Interaction Method | Motion Effects | Navigation Design | |
---|---|---|---|---|
Emotional
Dimensions |
Valence | Intuitive interactions (e.g., tapping, swiping) reduce learning cost, increase comfort and satisfaction [139, 143]. Complex interactions (e.g., multi-finger gestures) increase frustration and negative emotions [139]. | Linear motion effects convey stability, enhancing calmness and attraction [146]. Complex curves may cause tension and unease [146]. | Simple navigation reduces cognitive load, enhancing positive emotions [141, 148]. Complex navigation induces confusion [149]. |
Arousal | Simple gestures (e.g., tapping, swiping) create a natural, smooth experience, controlling arousal [140]. Strong haptic feedback attracts attention but may cause tension [142]. | High-intensity effects (e.g., rapid cuts) increase attention and arousal [144]. Slow motion creates a calming atmosphere [145]. | Immediate feedback (e.g., visual or tactile cues) reduces anxiety, stabilizing emotions [139, 141]. Dynamic navigation enhances engagement and arousal [143]. | |
Dominance | Free exploratory interactions (e.g., drag and zoom) enhance user control and engagement [143]. Lengthy, complex tasks reduce control [141]. | Dynamic navigation (e.g., expandable menus) boosts user control [143]. Lack of feedback undermines control [141]. | Consistent navigation aligns with user expectations, boosting trust and control [148]. Errors (e.g., dead links) reduce control [149]. | |
Multisystem
Activation |
Neural System | Real-time feedback (e.g., vibration) stimulates sensory neurons, enhancing task awareness [142]. | Dynamic transitions activate the visual pathway, improving neural plasticity [147]. High-intensity visuals (e.g., flashing) trigger short-term tension [144]. | Dynamic navigation (e.g., auto-scrolling) strengthens neural responses through sensory input [139]. Immediate feedback (e.g., click confirmation) enhances achievement sensation [141]. |
Sensorimotor System | Intuitive interactions (e.g., swiping, tapping) activate touch and motion feedback, reinforcing motor learning [139]. Complex gestures may cause hand fatigue [140]. | Fast animations stimulate dynamic perception [144]. Slow motion promotes detailed visual processing [145]. | Simplified navigation paths reduce hand-eye coordination stress [141]. Dynamic feedback enhances task completion awareness [139]. | |
Cognitive Systems | Intuitive interactions reduce cognitive load, improving task efficiency [141]. Complex interactions may impair cognitive performance, especially for first-time users [139]. | Gradual animations optimize information flow, reducing interference [146]. Smooth animations enhance visual processing [147]. | Logical navigation structure reduces search time, enhancing decision-making [149]. Predictable navigation improves familiarity and confidence [148]. | |
Motivational Systems | Reward-based feedback (e.g., task completion sound) boosts achievement motivation [143, 141]. Complex interactions may reduce motivation, especially for new users [140]. | Dynamic design (e.g., layered animations) fosters competition or challenge motivation [146]. Attention-grabbing effects (e.g., floating buttons) encourage exploration [145]. | Interactive navigation (e.g., drag-based interfaces) stimulates exploratory motivation [143]. Dynamic task maps encourage curiosity and learning [139]. |
V-E1 Interaction Methods
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Interaction methods, as a core element of user experience design, profoundly influence users’ emotional experiences, behavioral performance, and the overall effectiveness of system interactions. By optimizing the intuitiveness of interactions, feedback mechanisms, and tactile or gesture-based operations, significant improvements can be achieved in users’ emotional valence, arousal levels, and dominance, while also stimulating the coordinated engagement of sensory-motor systems, neural systems, cognitive systems, and motivational systems.
Intuitive interaction methods, with their simplicity and low cognitive load, significantly enhance users’ positive emotional valence. For example, common interaction methods such as clicking and sliding reduce learning costs, enabling users to quickly adapt to interface logic and complete tasks smoothly, thereby enhancing operational fluidity and comfort [139]. Effortless and natural gestures, such as single-finger swiping and tapping, can activate the sensory-motor system, allowing users to perceive the smoothness and coordination of interactions, further enhancing the enjoyment of the experience [140].
In contrast, complex interaction methods (e.g., multi-finger gestures, cumbersome task flows) increase users’ operational burden and learning costs, significantly leading to frustration and anxiety. For instance, in mobile applications requiring complex gestures, users may feel frustrated due to difficulty in mastering operations quickly, which significantly reduces emotional valence and willingness to engage. Additionally, such high-complexity operations may cause unnecessary physical tension, such as muscle strain or hand fatigue, further diminishing users’ trust and satisfaction with the interface [140]. This negative emotional experience is particularly pronounced for first-time users of a new system, potentially leading to a negative overall evaluation of the interaction.
Real-time feedback mechanisms play a crucial role in interaction design. By utilizing visual (e.g., button highlights), auditory (e.g., notification sounds), or haptic (e.g., vibrations) feedback, users can immediately perceive the results of their actions, significantly reducing emotional stress caused by uncertainty [141]. Haptic feedback is particularly important; micro-vibrations or warm tactile sensations activate the sensory-motor system, enhancing users’ physical perception of operations while improving intuitiveness and comfort [142]. For example, in navigation applications, combining tactile vibrations upon confirmation with visual highlights helps users clearly perceive task completion, significantly enhancing their dominance and achievement.
Exploratory interaction design, by offering freedom and reward feedback, enhances users’ emotional arousal and significantly stimulates their exploratory motivation. For example, features like map zooming and interface dragging allow users to freely adjust perspectives and explore system functionalities, enhancing their dominance over tasks and positive emotional experiences [143]. Additionally, reward-based feedback (e.g., visual cues or sound effects upon task completion) activates the brain’s reward center, further enhancing users’ sense of achievement and engagement. This design is particularly effective in gamified interfaces or learning platforms, motivating users to continue interacting and enriching the depth and breadth of their emotional experience [141].
Interaction methods, by optimizing operational fluidity, feedback mechanisms, and emotional incentives, can significantly enhance users’ emotional experiences and behavioral performance across multiple dimensions. Designers, by refining interaction details, can effectively activate users’ sensory-motor systems, neural systems, cognitive systems, and motivational systems, achieving emotional regulation and behavioral guidance in various contexts. This user-centered design philosophy not only enhances the usability of the system but also provides a more systematic theoretical foundation and practical guidance for emotional design.
V-E2 Motion Effects
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/motion_effects.png)
Motion effects, as an indispensable element of interaction design, significantly influence users’ emotional experiences and behavioral responses through characteristics such as speed, path, direction, and complexity. The speed of motion effects is a crucial factor in influencing the level of emotional arousal. Fast motion effects (such as rapid page transitions or zooming) can stimulate the visual tracking system and the sensory-motor system, enhancing dynamic perception intensity, thereby increasing emotional arousal levels. These effects are suitable for attracting attention or creating a tense atmosphere [144]. Conversely, slow motion effects (such as pages gradually unfolding or smooth loading) extend users’ emotional perception time, creating a calm or contemplative atmosphere. These low-dynamic effects can activate the parasympathetic nervous system, reducing users’ physiological tension levels, which helps enhance emotional valence in meditation or relaxation contexts [145].
The path and direction of motion effects profoundly influence user emotions. Linear motion conveys stability and reliability, enhancing users’ trust in the interface and their emotional valence. Conversely, curved or irregular paths may evoke tension and unease, making them suitable for warning or emergency designs [146]. Additionally, the design of motion direction also impacts users’ emotional perception. Inward motion typically conveys attraction and affinity, helping to enhance user engagement. Outward motion, on the other hand, often evokes a sense of detachment, making it suitable for undo notifications or exit animations[146].
Animation complexity plays a critical role in emotional regulation. Moderately complex animation designs can activate the cognitive system by capturing attention, optimize information processing efficiency, and enhance users’ emotional engagement [147]. For example, progressively unfolding interface animations can optimize information flow and enhance memory retention. However, excessive complexity may increase cognitive load, leading to frustration and emotional stress, especially in multitasking scenarios where it can reduce emotional valence [144].
Animation effects can also activate the user’s motivation system, enhancing emotional engagement and behavioral intention. For example, high-motion designs (e.g., hover buttons or layered animations) stimulate exploratory and achievement motivation by enhancing dynamic effects, increasing user engagement and task completion rates [145]. Dynamic navigation effects (e.g., auto-scrolling or page transitions) leverage instant feedback mechanisms to enhance users’ perception of task completion status, further increasing their dominance and confidence.
Animation design can optimize emotions for various scenarios through the adjustment of speed, path, direction, and complexity. For instance, high-dynamic effects are suitable for scenarios requiring heightened emotional arousal or high engagement, while low-dynamic effects and slow motion are better for conveying calmness and contemplative emotions. The adjustment of animation complexity requires a balance between emotional stimulation and information processing to maximize user acceptance and content retention. By designing animation characteristics appropriately, designers can effectively enhance the emotional dimensions of user experience.
V-E3 Navigation design
![[Uncaptioned image]](https://cdn.awesomepapers.org/papers/54ffe6c3-9fa8-4031-b72b-4d3fa7b305dd/Navigation_design.png)
Navigation design profoundly impacts users’ emotional valence, emotional arousal, and motivation system activation by optimizing information architecture and path guidance. A streamlined navigation structure, dynamic navigation elements, and consistent design collectively contribute to smoother user experiences and stronger positive emotional feedback.
Simplified navigation is a key factor in enhancing users’ emotional valence. Clear menu hierarchies and intuitive structures help users quickly locate target information, reducing exploration time and operational difficulty, thus bringing joy and satisfaction [141]. For example, on e-commerce platforms, users can quickly find desired products through one-click filtering functions, significantly reducing operational burdens and enhancing trust and willingness to use the platform [148]. In contrast, multi-layered nested menus or hidden navigation controls may increase users’ cognitive load and frustration, particularly when users struggle to adapt quickly, making such emotional reactions especially pronounced [149].
Dynamic navigation design plays a significant role in enhancing user engagement and emotional arousal levels. For instance, the expansion effect of dynamic menus or sliding transitions in path selection enhance users’ perception of task status through the integration of visual and tactile elements [139]. These designs also activate the sensory-motor system, enhancing users’ dominance and interaction fluency through dynamic visual stimuli and tactile feedback, thereby making the operation process more enjoyable [146]. The advantage of dynamic navigation lies in its ability to balance visual appeal and functionality, aiding users in focusing on their task objectives.
Consistency design is the foundation for building a reliable navigation system. Navigation layouts and intuitive operational logic aligned with users’ cognitive models can significantly enhance their familiarity and trust in the system [148]. For instance, common menu categorization and consistent navigation styles can reduce users’ learning costs, decrease uncertainty during operations, and enhance their dominance over the system. Conversely, navigation anomalies such as dead links or inactive buttons may undermine users’ trust in the interface, causing emotional unease and a sense of loss of control, thereby reducing engagement willingness [149].
Exploratory navigation design stimulates the activity of the motivational system. For example, navigation designs that allow users to drag, zoom, or expand multi-layer information maps create more opportunities for active participation and exploration. These designs enhance operational enjoyment and a sense of accomplishment, encouraging users to continue interacting [143]. Additionally, the predictability and logic of navigation can boost users’ confidence in completing tasks, thereby enhancing operational enjoyment and motivation.
VI Discussion and Future Work
This section provides a comprehensive discussion of the study’s key findings, highlights its limitations, and outlines promising directions for future research in the field.
VI-A Multimodal Integration and Progressive Relationship in Emotional Regulation
This subsection explores the multifaceted role of emotional regulation in design, focusing on the integration of multimodal elements, the commonalities and differences across modalities, and the progressive relationship between emotional regulation and information communication.
The multidimensional mechanisms of emotional design: By integrating text, visuals, sound, and interaction, design can finely tune users’ emotional valence, arousal and dominance, thereby effectively enhancing the reception and transmission of information. This multidimensional regulation not only works through emotional stimuli in a single modality but also strengthens users’ overall experience through the synergistic integration of modalities. For example, high-valence and high-arousal design strategies complement each other through positive narratives in text and dynamic colors in visuals, further enhancing emotional valence and user engagement with the support of sound and interaction. Particularly in memory formation, the narrative structure of text and the rhythmic continuity of sound jointly activate users’ memory mechanisms, while visual impact and interactive feedback reinforce memory encoding through immediate emotional triggers. These designs not only enhance emotional valence and arousal levels but also activate emotion-related neural, sensory-motor, motivational, and cognitive systems, constructing a comprehensive emotional experience from low-level automatic responses to higher-order cognitive processing. The rapid response of the nervous system ensures the immediacy of emotions, while the sensory-motor system enhances user immersion through dynamic interaction and tactile feedback. Simultaneously, the motivational system stimulates users’ willingness to act, and the cognitive system’s involvement enables deeper understanding and memory of information driven by emotions. This multidimensional regulation mechanism highlights the potential value of emotional regulation in information communication, emphasizing that design is not an isolated operation of modalities but an essential tool for achieving progressive emotional guidance and information communication through dynamic integration.
Cross-domain Design Commonalities and Differences: Although text, visuals, sound, and interaction differ in how they regulate emotions, they exhibit strong commonalities in modulating emotional valence and arousal levels. All modalities enhance the efficient transmission of information by optimizing users’ perception, understanding, and memory of the content. For instance, design strategies for high-valence and high-arousal scenarios often emphasize immediate feedback and heightened emotional tension, which activate users’ motivational systems and accelerate the speed and scope of information communication. However, significant differences exist between modalities. Visual design conveys information through rapid sensory impact, while sound design excels at regulating emotions through continuity and rhythm. Text builds deeper emotional resonance through narrative structures, and interaction design strengthens the dominance through immediate feedback and active user participation. These differences indicate that in design practice, harmonizing the strengths of modalities and achieving consistent emotional guidance through integration are crucial for optimizing information communication. Especially at the arousal level, the mechanisms of control in different emotional scenarios—such as reinforcing a sense of mastery through immediate feedback in high-arousal contexts or achieving focus and stability through minimalistic design in low-arousal contexts—offer actionable guidance for future design strategies.
The Progressive Relationship Between Emotional Regulation and information communication: The core goal of design is not only to regulate user emotions but also to drive effective information communication and positive behavioral transformation through emotional states. Emotional valence and arousal levels have significant impacts across the three stages of information communication: understanding, memory, and sharing. For instance, high-valence and high-arousal designs use intense emotional stimuli to capture users’ attention and exploratory motivation, facilitating rapid information communication. In contrast, high-valence and low-arousal designs provide a more stable psychological environment conducive to deep information internalization. Low-valence and high-arousal designs create tension and alertness, emphasizing the importance of information and prompting rapid user responses, such as the sound strategy in A Quiet Place. Conversely, low-valence and low-arousal designs use restrained expression to help users calmly process complex or unpleasant information. This demonstrates that emotional regulation not only affects users’ immediate emotional states but also progressively transforms information into long-term memory and behavioral impact. During this process, the full engagement of the four emotional activation systems amplifies the effectiveness of design. The combination of rapid neural responses and higher-order cognitive processing allows design to dynamically adapt to different dissemination needs while enhancing the effectiveness of information communication and the depth of emotional resonance.
VI-B Limitations
Although this study systematically explores the role of emotions in information communication and proposes a multimodal design framework, several significant limitations deserve attention. First, this study primarily relies on a review of existing literature, lacking direct experimental validation of emotional design in real-world application scenarios. This limitation may lead to a disconnect between theory and practice, especially when the applicability of multimodal design strategies across different dissemination platforms remains unclear. Second, the study focuses primarily on the effects of emotional valence (positive or negative) and arousal (emotional intensity) on information communication, overlooking the moderating roles of external factors such as cultural context, real-time interaction on social media, and the type of content being disseminated. Particularly in dynamic dissemination environments (e.g., real-time interactions on social media), emotional effects may fluctuate significantly over time and context, a phenomenon insufficiently addressed in the current research framework. Third, the proposed emotional design framework focuses mainly on the four dimensions of visual, textual, auditory, and interaction design. However, with the rapid development of technologies such as virtual reality (VR), augmented reality (AR), and multimodal sensory technologies (e.g., haptic and olfactory design), their roles in emotional dissemination merit further exploration. Finally, the universality of the design framework requires more cross-cultural validation studies, as preferences for emotional expression and reception can vary significantly across cultures, potentially influencing dissemination outcomes.
VI-C Opportunities For Future Research
While significant progress has been made in designing for emotional regulation, many areas remain to be explored. First, the introduction of real-time emotional regulation technologies will further expand the possibilities for related design. For example, dynamically adjusting textual, visual, auditory, and interactive elements using artificial intelligence and biofeedback technologies can more precisely adapt to users’ immediate emotional states, thereby optimizing information communication efficiency. Additionally, optimizing multimodal integration is a critical direction. How to achieve consistency across modalities, avoid conflicts or interference, and leverage modal differences to create emotional tension presents new strategies for capturing user attention. Cultural adaptability is also a key area for future research. Significant differences exist in the acceptance and preferences for emotions in designs across cultural contexts, making emotional adaptation in global dissemination an important challenge. At the same time, designing for emotional regulation must consider its ethical boundaries. Designers need to balance the efficiency of information communication with user well-being, avoiding emotional manipulation that could lead to psychological burdens or polarization of societal emotions. Addressing these issues will provide stronger support for the application of related designs in social communication, education, entertainment, and public services.
VII Conclusion
This study systematically examines the impact of emotions on information communication, analyzing the key roles of emotional valence, arousal and dominance across the three core stages: understanding, memory, and sharing. Through the four design dimensions of text, visuals, sound, and interaction, the study proposes a multimodal integrated framework for emotional regulation and explores how these designs activate emotion-related neural, sensory-motor, motivational, and cognitive systems. The study reveals the unique advantages and synergies of different modalities in emotional regulation, further highlighting the potential to optimize information communication efficiency and effectiveness by regulating emotions. These findings not only deepen the theoretical understanding of emotions in information communication but also provide systematic pathways and practical value for user experience optimization and innovative information design across multiple fields through multimodal design strategies.
Acknowledgements
We would like to thank Ruoyan Chen for her valuable contributions in creating the figures and assisting with other graphical elements of this paper. This work was supported by the National Key Research and Development Program of China (2023YFB3107100), and China Postdoctoral Science Foundation(2023M732674).
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